***********2007.5 6.7L Motor Recall**********

[RVTRKN]

... as you posted this on wed (4 apr) ...



This thread was started on Friday, May 4th.



Maybe you need to flip the page on your calendar :-laf

Thanks for the heads up, I guess retiring at 48 does have its disadvantages, I'm turning the page now.

 

[Wolfy]

"RECALL" wrap-up

The truth needs to come out so that we can put this ugly thing to rest. :-{}

I have now read the recall pdf file, courtesy of Adam Macomber. There are reasons that it is not to be posted on the inter-net, but I will share what seems significant to know:



The pdf file is #ZODM-72SKG, dated May 1,2007, and is addressed "TO ALL DODGE DEALERS".



The subject is "Rapid Response Transmittal Service Action #07-014

Cummins 6. 7L Engine replacement" {This is the number correctly given us earlier by Bob4x4 }



Reason for replacement is possible crankshaft contamination which may affect engine durability. There is no mention of the number of trucks involved, models, plant-where-built, build date, etc.



The VINs are available to affected dealers on "DealerCONNECT". The VIN list has been inserted in the Service Tab under Rapid Response Transmittals.



This RRTSA should be received by "Ship To" dealers, with listed VINs specific to those dealers.



Replacement engines will be shipped-to and installed-by the dealers. (So yes, there will be at least twice the chance of something going wrong during plant-assembly/dealer-removal/assembly. How good is your dealer's service dept?)



Trucks will be "sold at auction with disclosure" after engine replacement. ( A chance for someone in the know to find a good deal? )



If you are concerned that your truck may be involved, and wish to verify that there have been no slip-ups in the dealer notification process, ask your dealer to do a "Single VIN Inventory" check on your truck,... this should get specific info re. your rig.



Hope this info is useful to some members.



Many thanks to Adam and Bob!



WHOOPS! (Came back to edit this in )



Meant to also thank and acknowledge professor 39, who began this thread with his FYI. Turns out he was right on the money.



Apology-line for all nay-sayers forms right behind me!

 

[MCrossley]

For those questioning the sale at auction YES the dealer is required to sell the vehicle as USED as it has a $ value of repairs to it I believe in CA it was $5000 but I remeber a dually with badly dented up bed and fender that between the bed and fender and paint was over the amount and was put on the lot with 2 miles on it as a used vehicle with manufactures waranty. I would sure like to know what auction these were being sold at a great deal to be had no doubt.

 

[TKeeler]

I have now read the recall pdf file, courtesy of Adam Macomber. There are reasons that it is not to be posted on the inter-net, but I will share what seems significant to know:



The pdf file is #ZODM-72SKG, dated May 1,2007, and is addressed "TO ALL DODGE DEALERS".



The subject is "Rapid Response Transmittal Service Action #07-014

Cummins 6. 7L Engine replacement" {This is the number correctly given us earlier by Bob4x4 }



Reason for replacement is possible crankshaft contamination which may affect engine durability. There is no mention of the number of trucks involved, models, plant-where-built, build date, etc.



The VINs are available to affected dealers on "DealerCONNECT". The VIN list has been inserted in the Service Tab under Rapid Response Transmittals.



This RRTSA should be received by "Ship To" dealers, with listed VINs specific to those dealers.



Replacement engines will be shipped-to and installed-by the dealers. (So yes, there will be at least twice the chance of something going wrong during plant-assembly/dealer-removal/assembly. How good is your dealer's service dept?)



Trucks will be "sold at auction with disclosure" after engine replacement. ( A chance for someone in the know to find a good deal? )



If you are concerned that your truck may be involved, and wish to verify that there have been no slip-ups in the dealer notification process, ask your dealer to do a "Single VIN Inventory" check on your truck,... this should get specific info re. your rig.



Hope this info is useful to some members.



Many thanks to Adam and Bob!

Will this recall information show up when we enter our VIN on the "CONTACT DODGE - Recall or Customer Satisfaction Notification Information" website or not?

 

[Wolfy]

Will this recall information show up when we enter our VIN on the "CONTACT DODGE - Recall or Customer Satisfaction Notification Information" website or not?

Don't know answer.



A phone call or e-mail to Adam should get you info on your rig real quick, though.



(He did not mention having received/sold any of the recall trucks)

 

[gsbrockman]

Question........

Any ideas if this is 6. 7L 305 hp specific, 6. 7L 350 hp specific, or both ?



My truck is now once again in D1 status, with an estimated ship date of 05/16/07.



Maybe it's good that it's switched from D to D1 three or four times since 03/23/07. :-laf



Greg

 

[TKeeler]

Any ideas if this is 6. 7L 305 hp specific, 6. 7L 350 hp specific, or both ?



My truck is now once again in D1 status, with an estimated ship date of 05/16/07.



Maybe it's good that it's switched from D to D1 three or four times since 03/23/07. :-laf



Greg

Adam just confirmed that my truck which shipped on 4/11 or 4/12 and we picked up on Saturday isn't part of this recall.

 

[FATCAT]

Well, the Ford folks are having a good laugh at us ... and rightfully so I must say. This is a VERY SERIOUS problem it seems. Far more serious than a flaming exhaust.



For you "1st year guys" out there, you are brave fellows taking the slings and arrows for the rest of us.



It is amazing how something so critical to the engine was overlooked and neglected. Dodge will have a bad image problem within the truck community for some time unfortunately ... perception folks, remember a small problem will be magnified 100 fold.



My other concern is if this serious problem was overlooked, what other potential Cummins manufacturing flaws are yet to be uncovered?

 

[Grizzly]

Well, the Ford folks are having a good laugh at us ... and rightfully so I must say. This is a VERY SERIOUS problem it seems. Far more serious than a flaming exhaust.



For you "1st year guys" out there, you are brave fellows taking the slings and arrows for the rest of us.



It is amazing how something so critical to the engine was overlooked and neglected. Dodge will have a bad image problem within the truck community for some time unfortunately ... perception folks, remember a small problem will be magnified 100 fold.



My other concern is if this serious problem was overlooked, what other potential Cummins manufacturing flaws are yet to be uncovered?

Is the problem as wide spread as Ford's flaming exhaust? I'd like see some numbers on how many CTD crankshaft problems compare to Ford's flaming exhaust problems. Remember Cummins track record has been much better then Powerjokes.

 

[TConnolly]

I don't think that it is wide spread!



My truck is at the dealership today (for the setting codes problem that I have had for the past 2 weeks).



At my request the service manager checked to see if if my truck is affected, I received a call from him at lunch time and was told "No" that "RRT 07-014 Replace engine" currently only shows 5 vin's affected nationwide.



As far as my codes go STAR says "Intermittent" "No Problem Found", Clear the codes, reset the PCM and send the truck home!



The codes are/were P2262 turbo charge boost pressure no detected, P245A EGR cooler bypass control circuit open & P0868 Trans line pressure low.

 

[MA2LA]

There is another way to look at this. Atleast they are steping up and doing something about it. They could have taken the route that many ohers have and just let it eat, and see how many might fail in 100k of use.

 

[MCummings]

This is a VERY SERIOUS problem it seems. Far more serious than a flaming exhaust.

I do not think that it is.



A broken crankshaft will not start grassfires, burn other peoples cars, burn your own vehicle down, or even burn your house down, however, the motor may need to be replaced because of a broken crankshaft, it hardly could be considered "serious", more of a severe inconvienece for the fact of not having a vehicle while it is being reparied.



Atleast Cummins was pro-active with the repair.



Merrick

 

[Bob4x4]

If civilians saw everthing behind the scenes they would never buy a car :-laf



Bob

 

[sag2]

Sorry I didn't see this before it got blown all out of proportion. There are SEVEN trucks involved in the USA, and ONE in Canada. It is not a recall, but an RRT, and any dealer that is getting a truck has a red banner on DealerConnect advising them when they log on.

 

[rono]

All this is well and good, but, what about our trucks? Are they going to replace our trucks with a new one?

Ron

 

[Grizzly]

Well, the Ford folks are having a good laugh at us ... and rightfully so I must say. This is a VERY SERIOUS problem it seems. Far more serious than a flaming exhaust.









Before the Ferd folks laugh at us Dodge folks they better look at their own dirty laundry. It doesn't appear to be near as serious as the Ferd fiasco.

 

[gsbrockman]

Before the Ferd folks laugh at us Dodge folks they better look at their own dirty laundry. It doesn't appear to be near as serious as the Ferd fiasco.

#ad




Yep..... I'm sure Dodge could crush alot more than 8 CTD's and still not even scratch the surface of the warranty dollars FoMoCo spent on the 6. 0L Ford fiasco. :-laf



Greg

 

[FATCAT]

Well, the Ford folks are having a good laugh at us ... and rightfully so I must say. This is a VERY SERIOUS problem it seems. Far more serious than a flaming exhaust.









Before the Ferd folks laugh at us Dodge folks they better look at their own dirty laundry. It doesn't appear to be near as serious as the Ferd fiasco.

I understand what you are saying, but like I said in my original post "perception folks, remember a small problem will be magnified 100 fold. "



I also find it hard to believe that only 8 engines have this problem. Was the "Crank Inspector" in the can with a bad case of the squirts when those cranks came along the assembly line -or- are we just seeing the tip of the iceberg?

 

[RVTRKN]

Well, I owe an apology too any one I doughted, It did turn out to be true, but the few trucks that are effected is the reason why it seemed untrue. When a good portion of D/A's (LLY) overheated, GM denied it and blamed the owner for going over GVW and they have yet to correct it. Ford denied for years that the 6. 0 was flawed and when the D/A sucked down glowplugs (LBZ) they only repaired when reported, and didn't replace the engine if the customer didn't demand it until it was so bad that they had to issue a recall.



With the track records of the other makes, I think D/C took the correct action and is why I didn't worry about the newly designed engine because I trust Cummins and know they will take care of the issue properly now, and hopefully no other problems, in the future. They can laugh all they want too but the joke is on them. Only seven trucks effected is a good percentage from all the 6. 7's already delivered. I have yet to check my VIN but dought it is one of those effected with those odds. I dont mean to deminish the ones who got the trucks with the engine defect because I know it is a hassel for them but they will get a new vehicle. GM or Ford did nothing but deny until cornered and then forced their customers to use the lemon law.



Loving my 6. 7..... Steve.....

 

[RVTRKN]

Just called my service manager and cleared my VIN and he was surprized of the info, he even looked up RRT#07-014 and found nothing not even the RRT#



Adam can you shed some light on this subject? Is there another reference # or any info pertaining to this possible issue? Still seems like a rummer to me.