2011 4500 Overheating in 4th

[HBarlow]

Mine still has all the junk and although I haven't pulled anything heavier than my hydraulic dump trailer loaded with driveway gravel weighing about 15k it has never even approached overheating either.

The problem Perry is having must either be something unique to the Gen IV trucks or a malfunction in his.

 

[EB]

For what it's worth, I would say that the problem is in the egr system. If you think about it, all the egr system is doing is putting exhaust gas back through the intake system, hot exhaust gas. If there is a malfunction somewhere and it is putting to much exhaust gas back in, it would have to get hot. Unplugging the egr seems to point to that answer. Don't really know how to solve it except for having a few things fall off. Guess it depend on where you live.

 

[HBarlow]

I agree but Perry's dealer service department is apparently not very helpful.

 

[PLefever]

I do believe that atleast certain levels of the dealership care but there are several things stacked against them. One being service tech skill level and culture. Manufacturers can control costs better by not letting techs make decisions for themselves. Diagnostics are left to computers and tech lines. Mechanics are just an instrument, this keeps techs from venturing off and say disconnecting the EGR to see if it helps. The mechanics that are skilled at diagnostics gravitate towards structures like heavy truck or off road so they are paid and utilize their skills. This is really the crux of why the warranty is not that big of deal, I can build the engine its just the emissions I would need access to their equipment, no emissions, no problem. I am from an era where we were taught to fix things, the problem and the cause. In my opinion, thats not what its about anymore.



I appreciate all the good input,



P

 

[HBarlow]

Perry,

I still believe you should at least talk with Mike Mullenax. Mike is older, probably 50 to 55, and an old school mechanic, not one of the younger parts changers but also a Dodge dealership tech who knows how the current Ram and warranty system works.

Athens, TX is not that far from south Louisiana where I believe you operate.

 

[PLefever]

Harvey, I think thats good advise, I've met his boss a few times over the years and they seem like good stuff. I'm actually alittle closer I'm in south oklahoma so about 2. 5 hrs from elders,



thanks p

 

[AH64ID]

Perry,

I still believe you should at least talk with Mike Mullenax. Mike is older, probably 50 to 55, and an old school mechanic, not one of the younger parts changers but also a Dodge dealership tech who knows how the current Ram and warranty system works.

Athens, TX is not that far from south Louisiana where I believe you operate.

It's a shame that we have to search out good techs. It's DC's fault, they are only teaching the younger generation to do what the book say, not to think for themselves. . and finding someone who is young and wanting to go a step beyond is getting harder and harder...

Mike Mullenax is a name I have heard before, not sure if its just you Harvey or others. . but I have always heard good things. We don't have a good local guy, in fact the one the dealerships totes the "best" is more of an idiot that most I have ever met. . but that's a different story.

 

[HBarlow]

Perry,

They are good people. When I took my truck to Mike three years ago someone told the owner I had traveled all the way across the state to his store to let Mike do a reflash on my truck and he invited me up to his office. We sat and talked for an hour. Also discussed buying trucks from him at a very attractive fixed price.

I would go back if I needed something done by a dealership or wanted a new one.