About a month ago, Banks had a booth at an offroad expo in Pomona, CA. I spoke with one of their in-house sales people. He gave me his card, and said to contact him with any questions I had. Well, I had a bunch of questions that I later thought about, and so I e-mailed him about a week after the show. No reply. Two weeks later (last week), I resent it to him. Still, no answer.
If Banks can't get back to me on some easy pre-sale questions, you can bet that I'm not going to trust them with any problems that come up after the sale. Good-bye Banks, hello someone else. I guess they don't like informed customers.
Lee