BOSE customer service

[Straight6Jeff]

My Dad had an experience with Bose radio customer service that was great. He purchased one of their systems about 6 months ago. Well, his 8 month old Rotty took a liking to the remote and made it her new chew toy. Pops called Bose to order a new remote for the system. Customer service is sending him one at no charge. He told the rep three times that ther was no defect or anything, just that it must taste good. Customer service said that the remote is free of charge, and they will see if they can make them taste bad

 

[nickleinonen]

that does sound like good customer service...



... too bad i don't much like their stuff. personal preferance i guess. . i am biting my tongue to not go off on a rant about their ad's and their marketing bs. if you want to see what i mean, find a home theater newsgroup [alt. home-theater. misc is good] or read the bose reviews on www.audioreview.com and search for bose. you'll get lots of flame wars...





i'm trying to be good... :-{} ...



it is the holiday season afterall... .

 

[Todd G]

Bose=Banks

 

[TURBOs4LIFE]

Bose stuff is excellent but it is not worth the price.

 

[Will24]

My bose 201 speakers are 7 years old, last year I called them and told customer service the tweeters were out, they had me ship them to them, they replaced the tweeters and shipped them back to me free!



They were worth the price right then and there