It does make you wonder, but you think the Dodge dealers are bad, I have been reading on a SnowPlow discussion forum and they have just absolute horror stories about their Fords, my god I could not even imagine some of the tings that they are going through not to mention you guys complain about a week and a half apointment ( not that I blame you) but some of these guys have had to wait for 1-2 months to get their trucks worked on :--) Just remeber that the grass is not always greener on the other side... .