This is long
Here's an email I got from Cummins about the CM845 engine controller. It's pretty bleak, but I'm pressing ahead anyways. I won't be convinced until I try it myself!
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Solution:
Thank you for your email Ryan. We have little to say and know less about the Dodge datalink protocols after 2003 model year. They unilaterally decided to change to proprietary datalinks that interface with their DRB service tool, and the Cummins tools that used to be able to access the engine no longer work, or work to the same degree. We're not sure if there are interfacing hardware, software, cables, adapters or whatever such that - for example - the INSITE tools may be used with the newer Ram trucks.
Since they have responsibility for service and warranty during the warranty period, you should direct your inquiry to Daimler-Chrysler/Dodge. Cummins designs and supplies the Cummins 6B5. 9 and ISB 24-Valve turbo diesel engines to DaimlerChrysler, however, DaimlerChrysler warrants the diesel engine and truck completely, as a package unit. Cummins, Inc. and authorized Service Providers cannot provide warranty coverage on Dodge Ram trucks powered with Cummins diesel engines, since all warranties are handled by the Dodge dealers.
For assistance with Dodge Ram truck issues, Dodge requires a Vehicle Identification Number (VIN) for vehicle identification (i. e. , model, year, build plant, etc. ). Always have your VIN number available when requesting assistance with your Dodge vehicle. Customers should call Dodge Customer Service Hotline (800-992-1997) for assistance.
When taking a Dodge truck to a Dodge dealer for warranty service, you may also wish to verify that the service department is availing themselves of the diesel technician troubleshooting assistance that is available to Dodge dealers by way of their S. T. A. R. Hotline. Dodge dealers may call the DaimlerChrysler Hotline for technical assistance.
One disadvantage of this change in policy is that any Cummins shop would now have to have the Dodge tool, or the ability to interface to the 2003 and newer engines via some adapter to existing Cummins diagnostic and information products. Each individual service entitiy will have to decide if they do enough Dodge business to justify the incremental electronic tools investment; therefore, available support at Cummins Distributors, branch and dealer locations (who are certified for the ISB) may not be readily able to assist Dodge customers should the need arise.
We understand the business desire to drive service work into Dodge shops, and Dodge has undoubtedly qualtified the risk/benefit trade-offs between proprietary service datalinks (encouraging the customer to seek Mopar service) vs. the ability to serve customers overall (providing Cummins service options when Mopar isn't available, or is not able to adequately address a particular service issue). As their engine supplier, they are our customer and - of course - the customer is always right!
The advantage is that it forces (by leaving fewer options) the Dodge dealer to greater service competency in providing the ability to adequately address any and all Cummins engine service issues - this is a good motivation, since the truck is a Daimler-Chrysler/Dodge product.