Cummins 8yr/136,000 warranty!!!!

[aphat426]

First I thought I would say hi, I'm back after a little while away ( tried the jeep thing) . I am the proud owner of an 06 qc, 4x4 big horn. I can't take all the credit for this info ( I found it posted on another board) but I did verify it's true. If you look on page 9 ( for the 06 at least) in the warranty book that you have you will see that the Cummins 5yr/100k starts AFTER the 3yr/36k bumper to bumper ENDS!! :--) after you pick yourself back up off the floor go see for yourself. I read the book 3 times and it states that ,this written warranty is the only implied warranty meaning the dealer can't show you in his computer anything that says other. I am not sure what years this applies to but it looks like 99,00,01,02,06 all have it in there someware. sorry for the long post. It's great to be back!!

 

[champspa]

Hmmm , mine was 3yr 36k and 5yr 100k on the engine. Cummins never warranted anything it was all Chrysler . I think yours is Chrysler too. but if you say it's not . Ok I'm comfortable with it . Let's hear it guys what do you think it is .

 

[aphat426]

yeah thats what I am saying chrysler warranty is 3/36 ( includes engine) but the cummins/chrysler engine warranty takes effect after that 3/36 is over for another 5/100

 

[Troll]

Part A. on page 9 says specifically that "You are covered by the Cummins Diesel Engine Limited Warranty for up to 5 Years or 100,000 miles on the odometer, whichever comes first. "



Then in part C, it tells you that after you DC warranty is up, their warranty kicks in.



I think it is basically saying that their warranty is actually 64,000 miles for a grand total of 100k. (36+64=100).

 

[BTighe]

good. thats all i need. another year and a half without mods. that would be cool though.

 

[JasonCzerak]

What about the power train warranty for 70,000 miles? would that start after the 36,000 as well for the trans, drive shafts and what not?

 

[bzingre]

Good luck with a warrant repair at 121,000. The limitations on the warranty are 5yrs/100K miles which ever comes first, from the in service date to the original owner.

 

[TSPowell]

yeah thats what I am saying chrysler warranty is 3/36 ( includes engine) but the cummins/chrysler engine warranty takes effect after that 3/36 is over for another 5/100

A few people are getting this really mixed up... . After the 3/36 from DC is over you still have a remaining 2 yrs and 64,000 on the engine from cummins (which totals 5/100). They both start at the time of purchase, one just runs out before the other. The so called "second warranty" doesn't begin when the 3/36 is over, it starts at the same time.

 

[CSkal]

Don't shoot the messenger...

A few people are getting this really mixed up... . After the 3/36 from DC is over you still have a remaining 2 yrs and 64,000 on the engine from cummins (which totals 5/100). They both start at the time of purchase, one just runs out before the other. The so called "second warranty" doesn't begin when the 3/36 is over, it starts at the same time.

Unfortunately (being a pessimist) I have to agree. I looked at my 2006 warranty booklet. For section 2. 2 Cummins Diesel Engine Limited Warranty according to point "C": "The Cummins Diesel Engine Warranty begins at the end of the Basic Limited Warranty, on either of the following dates, whichever is earlier: the date your truck has been in service for more than 36 months; or the date you've put more than 36,000 on the odometer. "

OK, so that means the Cummins warranty takes over repair costs after the end of DC's 3/36.

Now jump back to point "A" under section 2. 2. "Who is Covered? You are covered by the Cummins Diesel Engine Limited Warranty for up to 5 years or 100,000 miles on the odometer, whichever comes first. "

The key word here is "odometer. " 100,000 miles. Period. #ad


While I wish the 8/136 warranty was true (I do approx 40k/year), it is a pipe dream, at least for the 2006 as per the warranty manual.

While everyone, including big corporations, makes mistakes, I approached this topical explosion today with some trepidation. In my mind, these warranty statements must have been cleared by the corporate attorneys before the final draft was approved (like everything else these days). I would also say that to make a mistake of that magnitude and compound that mistake by letting it continue through production for 4, 5, or 6 years without a correction would be many people's heads on the block (Dr. Z are you listening?).

With all that said, to the fellow who got reimbursed for his injection pump: More power to ya! Covered or not, he got the work paid for by DC due to his persistence.

I hate writing this... geez! I truly am an anal retentive SOB. #ad


OK, you can crucify me now... just don't be too harsh...

 

[Cattletrkr]

136K don't do me a whole lotta good either.

 

[MCummings]

I am not sure what years this applies to but it looks like 99,00,01,02,06 all have it in there someware.

IIRC, I think the 5yr/100k has been in effect since '94, and goes straight through untill '07, and I think the Cab and Chassis have something different like a 3 yr 180k warrenty.





Merrick

 

[CBrahs]

It is not up to 136000 miles. When you type in the last 8 #'s of a VIN in Dealer Connect it clearly shows when DATE AND MILEAGE your warranty expires and it ends @ 100,000 miles or 5 years

 

[JasonCzerak]

Some of you guys don't read very well.



What the computer says is pointless. it's what the book says. It even says so in the book.

 

[CBrahs]

Good luck getting a dealer to go beyond what DC is telling them. I worked for DC and the dealers go by it religiously.

 

[JasonCzerak]

Someone with time on their hands will, fight this. I prolly wont' over $200. but over $2000 I would take some PTO to get my cash back.

 

[CBrahs]

I completly agree with you on that. I would fight it too but from the mfg's that I have worked for DC is by far the hardest to get ANYTHING done. I had a cusotmer that had a COMPLETE rear end installed (jeep) at another dealer and the service director of another dealer said he would not warranty it (only had 2000 miles after the repair and was making noise). The customer called DC and DC told the customer that they could not make the dealer warranty ANYTHING and that the dealers were independant. The truth is that the dealers get looked at pretty hard when their warranty #'s are too high. DC crawls up the dark side with a flashlight and the dealers don't like it. So, they deny claims all the time, rig the CSI scores and the 5 star program is a HOAX.

 

[JasonCzerak]

You'd think that:



If we make a better quality product... We would have less warranty claims. . If we had less claims, we won't have to waste time on denying claims... And we'd intern get more repeat sales since our customers would be happier.





baaaa.

 

[CBrahs]

I hear ya. It was just hard because the Service Director was an old Warranty Auditor! He was so anal it was not funny.

 

[Thomas]

... I can't take all the credit for this info ( I found it posted on another board) ...

The original post is on this board! It's in another forum. Also, 8 years/136,000 miles is not an accurate description.

A few people are getting this really mixed up... .

And who do you think they are?

 

[DonS]

A few people are getting this really mixed up... .

That's certainly accurate.

After the 3/36 from DC is over you still have a remaining 2 yrs and 64,000 on the engine from cummins (which totals 5/100).

The Cummins Diesel Engine Limited Warranty doesn't come from Cummins. The warrantor is DaimlerChrysler.

They both start at the time of purchase

"Time of purchase" has nothing to do with either of the warranties in question, according to my 2001 warranty booklet. Most warranties begin on the "delivery" or "in service" date, which has nothing to do with time of purchase.

The so called "second warranty" doesn't begin when the 3/36 is over, it starts at the same time.

That statement is in direct conflict with the plain-English text of my 2001 warranty booklet (I mention 2001 because it was a 2000 booklet, identical to my 2001's, that started this discussion in the other thread):

2. 6 Cummins Diesel Engine Limited Warranty

A. When It Begins

If your truck is equipped with a Cummins Diesel Engine, the Cummins Diesel Engine Limited Warranty begins at the end of the 3/36 Basic Limited Warranty period​

B. Parts Covered for 5 Years or 100,000 Miles

In trucks equipped with a Cummins Diesel Engine, ONLY the following engine parts and components are covered for 5 years or 100,000 miles, whichever occurs first​

In compliance with 16 CFR 701. 3(a)(4), DaimlerChrysler has both told us when the Cummins Diesel Engine Limited Warranty commences and specified its duration. Nothing in my 2001 warranty booklet's section 2. 6 indicates that the Cummins Diesel Engine Limited Warranty "begins" or "commences" at delivery.