Do I have to go to a dealer????

[mhenon]

I'm having some issues with my VP44. Have the 216 code showing up and an occasional dead pedal while operating.

Can I take the truck into a diesel shop (Cummins approved) if a VP swap out is needed or do I have to use a Dodge dealer? Rig has 70k miles so warrenty is good.

I would really feel better about a diesel mech working on this truck.

Mike

 

[jwgary]

I'm pretty sure that you will have to take it to the dealer for warranty work. Where are you located? Maybe one of us can suggest a good dealer in your area who has a diesel tech in house.

 

[RustyJC]

Your warranty is through Dodge, not Cummins. Dodge can authorize a Cummins shop to perform work if the local Dodge dealer doesn't have a qualified tech, but that's the exception, not the rule. Your first point of contact to have the pump replaced under warranty will be a Dodge dealer.



Rusty

 

[rkressg]

Take it to a good Dodge Dealer. They should replace the VP44 under warranty. Also have them check out the lift pump. If they warranty the VP44 (and I do not see why they would not), you should consider upgrading the fuel supply system with a FASS or a FASS-2 (or something else comparable).

-Rich