doubt this is new news but wanted to share

[Diesel Power]

i dont understand the delay w/ star or dodge, but i just had 2 injectors replaced w/no problem. the dealership ( for once) was great! all under warranty and then they reflashed for high idle for free,-----(now if only i could get that lift pump replaced) :-laf

 

[Diesel Power]

you guys need a hug!!! :-laf

 

[TCluff]

You think you are the Charlie Daniels of the torque wrench,YOU JayWm Have zero Freedom of speech. Many Posts have been delete By YOU and Now YOU comment on it. You Brake the TDR Rules when it suit you,You do not have the resource's or the Knowledge to make comments in this area, have you done any testing, do you have a fleet of vehicle to maintain.

I AGREE 100%, EXPIERIENCE TELLS THE TRUE STORY

 

[steved]

if they are on hold and cannot be ordered without special concent from the higher ups.

Then dodge better provide him with another car or release that part to the aftermarket so they can keep up with demand... they be pulling injectors from another truck if it were mine.



steved

 

[Bob4x4]

well like I said they voided his powertrain warranty. As far as the injectors, if they are on hold and cannot be ordered without special concent from the higher ups. I believe he called it the "STAR Hotline" this is where parts come from when dealers order them.



they are on hold and cannot just be ordered and replaced. A hold could indicate serveral things like: a quality control problem, inventory shortages, known problems with a "fix kit" needed or further tests required like in this case. its an indicator that several trucks have come in with injector faillures and they are trying to get a handle on it and isolate the problem. If you think back to around mid 2001 the same thing happened with lift pumps.



These folks arent stupid. They train thier techs to look for tell tale things to indicate a "box" had been used. Personally, I dont blame them. I am my own warranty station comes to mind here.



I'll try to get the codes and test they asked for when this happened.

It is not a hold... ... ... . it is a restriction,in most cases they are an expensive part or it is something they have been replacing more than they think is legit ie incorrect testing or to try and learn what is causing the failures. Such as modifications. D/C is taking the diesel modding scene seriously and is looking at very closely now. Banks is just telling everybody to sue now,but does he offer to help find an attorney or pay a retainer?



Bob

 

[Bob4x4]

Then dodge better provide him with another car or release that part to the aftermarket so they can keep up with demand... they be pulling injectors from another truck if it were mine.



steved

I don't think so :-laf :-laf :-laf :-laf



Bob

 

[steved]

I don't think so :-laf :-laf :-laf :-laf



Bob

If they won't sell me an injector (that I want to buy out of pocket), then they better provide me transportation until they repair the truck... I believe if you look into this, it is law.



steved

 

[Scrappy]

Buy it from Cummins and be done with them( it is cheaper there too)

 

[Bob4x4]

If they won't sell me an injector (that I want to buy out of pocket), then they better provide me transportation until they repair the truck... I believe if you look into this, it is law.



steved

They will sell you an injector no problem,,,,,,,,,,,on a warranty issue star will make the tech perform all the test required,then send the required parts. If you want to BUY an injector they will send it to the dealer on your dime



Bob

 

[Bob4x4]

Buy it from Cummins and be done with them( it is cheaper there too)

Do you know the Cummins price for a 235/305 injector from cummins?



Bob

 

[Spooled-up]

Aren't there "Bigger" injectors out there we can get for our 3rd gens? Seems like that would be the thing to do if you can't get the dealer to help you out. Jump in with both feet!!

 

[steved]

Yeah, but IIRC, to the tune of well over $1200.



steved

 

[Bob4x4]

Yeah, but IIRC, to the tune of well over $1200.



steved

You must have a good injector for a core so the next guy doesn't get burned That is why F-1 does your injectors not just sending someone elses .

It happens... ..... I got burned that way



Bob