Originally posted by TORQUE THIS
MTE's freeze plug sprung a leak on his head... can I say all that in one sentence... 
He should be able to pick up his truck on Friday night!
There is a great story to go along with this...
I picked up the truck this AM (Friday) Here is the story:
When I took the truck in on Wednesday afternoon, I had coolant dripping down the back of the block. Inspection with a mirror suggested it was coming out of the head gasket. Yikes!!! The mechanic took the work order from the Service writer while I was still there, and brought me with him while he diagnosed the problem. It turned out to be the tiny freeze out plug on the back of the head that was weeping.
Thursday I got a call from the dealership to say the part was backordered, wouldn't be available until Monday, and they would schedule the repair once the part arrived. The truck should be fixed by next Wednesday, Thursday at the latest.
Scott was nice enough to suggest that this was "Bull****" and that I try to get the part from Cummins myself. Gee, once I had a phone number, I located the part on the first try. I drove to Rocky Hill, picked it up (cost a whole dollar for two of em), and dropped it on the service writers desk. They finished the repair this AM (Friday).
In all fairness, I don't blame the dealership. The mechanic who did the work was excellent, and the service department as a whole rates pretty high in my book. But the Dodge parts distribution network really fell flat on it's face on this one. I told them that I'd bet good money that I can find this plug at any NAPA store if I have the size. They didn't disagree. There is no excuse for not having a part that's on a par with a common nut or bolt.
I haven't driven the truck far enough to say I have gotten it completely warmed up, so I'm going on their word that the problem is fixed.
I am really glad it wasn't the head gasket as I first suspected.
MTE
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