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Make sure that the pilot flame is high enough and the flame is in contact with T/C. Make sure there is voltage (mV) from the thermocouple. Have you cleaned the T/C? Does the unit have a ON, PILOT, OFF, control?
give us more info, when you say the fireplace burns for 20 minutes are you referring to the pilot flame or the main flame? This unit is controlled by a wall switch? What happens after you light the pilot without turning on the main flame?? John
As said in upper post check the thermocouple could be bad. Also if it has a OD sensor it also could be going bad. Most of the time thermostats will go out all at once.