genos......bad experience

[CSnyder]

First I would like to say sorry about your dad. Ive lost my dad, 2 grandfathers, one grandma, and my wife since Ive been a member here and the others as well as Robert and Robin have been nothing but nice to me. I ask that you please find better ways to deal with anger before calling someone a liar on a public forum... pm me if you need to talk... Im a great listener.



Second I have been there done that too on back ordered parts as I own a shop and it can be frustrating. Its even worse when its a customer truck and they are hounding you for their ride back. This is just the way it works sometimes and when its busy at a business sometimes things get out of hand so to speak.



Third I would like to point out that I have many vendors I purchase parts through at wholesale prices but I always try to spread my purchases around and help those that have helped me. Genos has always been good to me and I make sure to order from them occasionally at the same pricing any member here gets. Sure I could buy it all somewhere else and maybe cheaper but I know within myself that they appreciate the extra 1000 dollars or so of business each year and their customer service is the best Ive ever experienced. Please give them another chance and Im sure they will show you as well what many of us already know about their customer service.



God Bless, Chris Snyder

 

[berman2000]

snyd's.......point taken.

i agree. again, i hope you did read all of my posts. like i had said, i know when i'm wrong and not afraid to admit it. they (robin, robert) do a great job. im sure that the last thing they need to hear is someone attacking them personally. this will never happen again. i also know that from the outpouring comments i can see that they are liked and appreciated. so, in a sense, i believe that i have also learned something from this and will know how to convey my feelings differently in the future. also, you too, can pm me if you need a listening ear. thanks, talk with you soon

 

[ACoyle]

berman2000 - I would like to point out that there is an edit button in every post. If you have said something you are not feeling good about - You can always edit.



AC

 

[berman2000]

Ac........

yeah, i do know. i dont edit, because soemtimes you can go back and understand where you were coming from or where someone else was coming from..... reference things; stupidity, lack of judgement, etc. but, yeah, i also thought that people could see where this all stemmed from... . again, i do have respect and understanding for the situation and for robin. i feel pretty bad about what i said and i hope that she (robin), looks back and see's that i am genuine, and truely embarrased about my childish behavior and insulting remarks. thanks again, AC... ...

 

[FLynes]

I agree with Chris' post. I lost my wife, Sherri, to cancer three years ago at the age of 34. We were married almost 10 years and had two children together. I've never used her death as an explanation for my actions. Life throws you lemons; you either suck on them and make a sour face or you squeeze them, add sugar and water and make lemonade.



I've had nothing but good experiences with Geno's, and God knows I've ordered well over $1000 worth of stuff from them for my '05 2500. Robin has always been courteous, when I've spoken to her on the phone, and I've got a bunch of Geno's catalogs laying around, mostly from when they arrive with my quarterly TDR magazine. If you want one, I'll pay it forward.

 

[berman2000]

tflyns.....

i'm sorry for your loss, i know how it is to love someone... ... . and then not have that person there. again, i hope that you have read all my threads... i dont know what to say... ... . i made my mistake. i dont know what else to say. i have made lemonade with the lemons i have been dealt with. i, too, get the tdr mag. , and eventually i will, i think get another genos catalog. please dont let this thread drag on forever... ..... please, i feel guilty enough. i mean, after this i still cant get an answer from robin... ... . what am i to do? AND AGAIN i did not use that my fathers death as an excuse... ... it was called to my attention that i need to worry about the important things in life. so, again, i did not use this as an excuse. please read carefully. AGAIN, read carefully!

 

[fest3er]

... i dont know what to say... ... . i made my mistake. i dont know what else to say. ...

Try this:

• kneel
• bow your head
• beat your breast whilst repeating, "Mea culpa, mea culpa, mea maxima culpa. "

See attached GIF.

 

[berman2000]

awsome

i am doing this as a type... ...

 

[fest3er]

ROTFLMAO!!!

SSL, how about adding the mea culpa smilie to the collection?