Engine/Transmission (1994 - 1998) Geno's Garage/Customer Service Pros

[MAleshire]

A couple days ago I contacted Robin, at Geno's Garage, with a question about a part. The question was whether the tapped banjo fitting advertised for a fuel pressure gauge on a '981/2-2007 might also work on a '94-'98 where the banjo fitting connects the fuel supply to the injector pump. Robin asked other staff members if they had an answer. Several staff members said they had been asked that question before, and thought the diameter of the banjo fittings were different. However, no one knew for sure. Here comes the customer service part. Andy, one of the staff members there, actually used one of the trucks there, a '97, and pulled the part off to see if the advertised part might be compatible. Unfortunately, he found the diameters to be different. When was the the last time anyone contacted an internet parts supplier with a question like this and the supplier in turn pulled a part off a truck to answer the question? I've never had this happen before. Customer service is why I'll always go to Geno's Garage first when looking for parts. Thanks Robin, Andy, and the staff at Geno's for your professionalism and commitment.



Skip

 

[BSander]

I am prowd to say that I too am a happy customer

 

[DonTX]

I have had the same experience several times. Good people there for sure.

 

[CodySanders]

i agree with all of the above. the people at geno's garage have gone well above what most company's do for you. i have ordered many parts from them and will continue to do so in the future. thanks geno's and keep up the good work!!!

 

[AABEN]

I have ask for there help and they have always help me out. Thanks to all the people at GENO"S For all the help with a smile-----BEN

 

[Geno's Garage]

AWWW! You're making me blush



Seriously, thanks to everyone for the kind words. We realize you have a choice, and you chose us. We try to do what we can to show our gratitude for choosing us.



Far too often, people are quick to complain about the negatives. When a customer is happy with services, products, etc. , they rarely let it be known. I like to think that in the mail order business, "No news is good news. "



But, this kind of positive feedback makes it all worthwhile.



Thanks, again, to everyone who has posted, and to all of you who haven't, but feel the love.



~Andy

 

[DonTX]

No need to blush, you earned every good word that was said!!

 

[480RUGER]

I second that! Always a good experience. Got to meet a few of Geno’s people at the PeeDee Dyno Day. Hope they make it to the next SCTDR Dyno Day on November 15th.

 

[HFreeman]

I too have had superior service from Geno's. I have ordered from them several times. The only glitch I ever had was that I did not get the free window decal for ordering over the internet. But then, I didn't ask for it either. Darn. Thanks again Robin and Geno's. I'll keep ordering from you.