Not all dealers or salesman are bad people. I am a used car dealer myself, and my dad has been in the buisness for 20+ years. I know there are alot of people on here that have the same way of thinking as myself, but there are also some on here(as well as the thousands that have never been here) that are narrow minded and automatically group all dealers together as scum. I will agree, that there are more so than not, that are "scum". That is a part of any buisness, but if you don't like the dealership or the salesman, then leave. If a customer comes in acting like they are the all-mighty and they are going to tell me how it is done, then forget it, I won't do things the easy way either. I am more willing to deal with a person before and after the sale, if they don't act like a Jerk.
I have no problem telling a customer everything I know about a vehicle, but you have to stop and look at things from both sides of the fence. Yes, you aren't usually going to get as much history on a vehicle from a lot as you will an individual, but you rarely get the whole story from a customer either. How many people on here would go into a dealer to trade their truck in and tell them, " I have had 3 chips stacked, or a real hot plate, 3 rebuilt transmisions, 2 turbos and made 150 hooks to a pulling sled"? Not very many. - Nicholas