Attention: TDR Forum Junkies 
Autoworld Dodge in Petaluma California ROCKS!!
I took my truck in for the first time to a dealership to check over a few minor issues that bothered me. Be it I had bought the truck second hand and purchased the Maximum Care 100k / 7 year warranty from this dealership 2 days after I bought the truck in Nov 2008. So, I set an appointment to come in and have them do the H46 recall inspection and look at a few things that bothered me.
1. I explained that it wanders and steering is a full time job.
2. I told them the auto down feature on the drivers window does not work.
3. Said I feel a slight shudder after I drive a bit and start moving again.
4. Told them I was convinced a pack of finches live somewhere underneath as I hear chirps and peeps when I drive under 45 mph.
5. I voiced my concerns about water being able to get into the fuse box thats under the hood as the hinged portion had cracked off.
6. I said the drivers seat lumbar knob fell off and has since then gone AWOL.
Well, Four hours later the service advisor called me asking if I wanted to pick the truck up and set a date for service or leave it and have them start on it. I asked what was going on and she said:
"We are replacing your: Steering box, Upper and lower ball joints, U-joints all the way around, Track bar bushings, TIPM Module, Drivers window / mirror switch module and a knob for the lumbar adjustment for the driver seat. "
I was silent for a moment knowing that the $2400 I paid for the Max care warranty had just paid for itself and a half!! I was waiting to hear of any gripes about the intake and filter setup... She said... "The tech says you have some electronics"... . I explained to her that I am the second owner and I do not have any electronics on it. I told her I brought it to them 2 days after buying it and it was checked out and given the green light for an extended warranty... . Even though it had 37,861 miles on it (Factory standard is 36k). She said "Okay" and then mentioned the tech said there was a intake and filter on it... . She said "Thats no big deal". Then she went on to say the truck would be ready buy Tuesday the 7th as the TIPM was not in local stock. Then she reminded me my deductible was $100. 00 Oo. .
I took my truck in for the first time to a dealership to check over a few minor issues that bothered me. Be it I had bought the truck second hand and purchased the Maximum Care 100k / 7 year warranty from this dealership 2 days after I bought the truck in Nov 2008. So, I set an appointment to come in and have them do the H46 recall inspection and look at a few things that bothered me.
1. I explained that it wanders and steering is a full time job.
2. I told them the auto down feature on the drivers window does not work.
3. Said I feel a slight shudder after I drive a bit and start moving again.
4. Told them I was convinced a pack of finches live somewhere underneath as I hear chirps and peeps when I drive under 45 mph.
5. I voiced my concerns about water being able to get into the fuse box thats under the hood as the hinged portion had cracked off.
6. I said the drivers seat lumbar knob fell off and has since then gone AWOL.
Well, Four hours later the service advisor called me asking if I wanted to pick the truck up and set a date for service or leave it and have them start on it. I asked what was going on and she said:
"We are replacing your: Steering box, Upper and lower ball joints, U-joints all the way around, Track bar bushings, TIPM Module, Drivers window / mirror switch module and a knob for the lumbar adjustment for the driver seat. "
I was silent for a moment knowing that the $2400 I paid for the Max care warranty had just paid for itself and a half!! I was waiting to hear of any gripes about the intake and filter setup... She said... "The tech says you have some electronics"... . I explained to her that I am the second owner and I do not have any electronics on it. I told her I brought it to them 2 days after buying it and it was checked out and given the green light for an extended warranty... . Even though it had 37,861 miles on it (Factory standard is 36k). She said "Okay" and then mentioned the tech said there was a intake and filter on it... . She said "Thats no big deal". Then she went on to say the truck would be ready buy Tuesday the 7th as the TIPM was not in local stock. Then she reminded me my deductible was $100. 00 Oo. .
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