The service dept. @ western slope chrysler is a good one!

[joesoot]

A couple of months ago I posted about my father's '99 (40k miles) knocking badly and running quite rough stranding him in Utah... a while back he swallowed his pride and took the truck to the dodge dealership... . a broken piston was the culprit as the rather large chunks of aluminum in the oil filter showed.
The service rep @ the dealership told him to relax; he'd have a new block and bottom end assy. put in @ no charge... . well, the old man has been driving ever since (a couple weeks) he's very happy about the service he received except for the techs forgetting to hook the window wash back up... there are still some honest dealerships out there.

 

[Okie-Go]

Glad it worked out. it is good to know there are a few good dealers out there. Did they say what might have caused the problem?

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2001 quadcab slt 2500 HO 6spd. LWB,2wd,dk garnett red,cab clearance lights, trailer tow package,camper special, lock-right locker, 3. 54 gears,ez edge, speed liner,oversized stainless steel chicken slide,66 gallon in bed aux. tank,K&N air filter,Reese 20k hitch, Terry 2000 EX 30ft. double slide 5er, 2000 20ft gooseneck for haulin jeep, firewood and huntin stuff. 5X12 tagalong for haulin the 4 wheeler. Okie Newton

 

[joesoot]

They explained that when they deal with failures they don't usually do a complete teardown/failure analysis... they did speculate these three choices:A. a blocked coolant passage, B. A non-functioning or blocked piston sprayer or C. an imperfection/score on either the bore or the piston.
One plus about this is the engine runs 20-30 F cooler water... but the engine takes a bit longer to get the EGTs below 300 for shutdown

 

[rogerblind]

I'm veryglad to hear about this. My wife and I are about to move to Grand Junction (yes, from South Florida) and I feared that the Grand Junction dealer might be as bad as the worthless one we have in Fort Myers, FL.

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Y2K 2500 4X4 LB QC Auto Trans