Need some objective opinions... .
Had my VP44 replaced (warranty) for a no start condition. Was told by the service advisor that the part would be new, great I thought!
Got the truck back, looking it over, big sticker on top of injection pump "RE-MAN. "
I go back to dealer raise holy hell and demand that this pump be replcaed with new! Thats what was offered and that is what I accepted and expected.
Dealer said all they could do was open up an item to discuss with Chrysler zone manager. I said fine and by the way, could you order me a fan shroud that your mechanic broke in three pieces by sitting on it? (sorry venting).
Go back yesterday to pickup the fan shroud and to talk with the service manager. Service manager says zone rep states that part is supplied by cummins under warranty and they are only suppling Reman pumps. Another statement was that they are seeing alot less problems with the reman pumps than the new - BLAH, BLAH, BLAH I thought...
So thats where I am thinking about it. I had always thought new was better than re-man but in this case it might not be true.
Our VP44 has been out what 4-5 years? In that time I am sure Bosch has had some lessons learned and would incorporate them into a reman pump right?
Even if I fight and win a new pump, who's to say it wasn't manufactured in 1999 and does not have the incorporated changes that my re-man pump has?
Any opinions welcome!
LB
Had my VP44 replaced (warranty) for a no start condition. Was told by the service advisor that the part would be new, great I thought!
Got the truck back, looking it over, big sticker on top of injection pump "RE-MAN. "
I go back to dealer raise holy hell and demand that this pump be replcaed with new! Thats what was offered and that is what I accepted and expected.
Dealer said all they could do was open up an item to discuss with Chrysler zone manager. I said fine and by the way, could you order me a fan shroud that your mechanic broke in three pieces by sitting on it? (sorry venting).
Go back yesterday to pickup the fan shroud and to talk with the service manager. Service manager says zone rep states that part is supplied by cummins under warranty and they are only suppling Reman pumps. Another statement was that they are seeing alot less problems with the reman pumps than the new - BLAH, BLAH, BLAH I thought...
So thats where I am thinking about it. I had always thought new was better than re-man but in this case it might not be true.
Our VP44 has been out what 4-5 years? In that time I am sure Bosch has had some lessons learned and would incorporate them into a reman pump right?
Even if I fight and win a new pump, who's to say it wasn't manufactured in 1999 and does not have the incorporated changes that my re-man pump has?
Any opinions welcome!
LB