Engine/Transmission (1998.5 - 2002) Vulcan customer service AAA+++++

[Sageair]

I got my Vulcan big line pump relocate kit today. And I just now got off of my second phone call with Eric. My first call was this afternoon when I had a quick question for Eric. The second was when HE CALLED ME just to see if everything was going OK. Customer service doesn't get any better than that. I had quite a few interuptions so I didn't get the installl finished tonight but another 45 minutes should do it in the morning. I was pleased that my BD low fuel pressure LED plumbed right up to the Vulcan kit so I'm a happy camper. Anyway I didn't think vendors still cared about their customer like this anymore but I guess I shouldn't be so surprised with a TDR member. Thanks Eric!

Steve Oo.

 

[JRagland]

I agree. I had a problem with the fuel pressure T-fitting. Eric sent me a new one quickly and was available by e-mail and cell phone if needed. I think the new stainless steel fittings will be a bigger hit than the aluminum ones.

 

[Sageair]

Just finished the installation. Fuel pressure is good and I could change out the LP in under 5 minutes with it in it's new location. Quick tip I purchased two cheap flat nosed vise grips to keep in my toolbag so if I do have to change the LP alongside the road I can pinch off both fuel lines and avoid a diesel bath.

 

[southpaw]

Sageair help please, I remember reading a post about the vulcan pump months ago but have lost the address. , did a search and your post came up can you give me a good contact ? tks ken.

 

[DieselMinded]

Vulcan Performance Rocks !!!



DM

 

[cguthrie]

here's the website, like stated above awesome customer service



Vulcan Performance

 

[Timbeaux38]

I agree, Eric has a top notch product with great fit and finish along with customer service that is second to none.

 

[Sageair]

Sageair help please, I remember reading a post about the vulcan pump months ago but have lost the address. , did a search and your post came up can you give me a good contact ? tks ken.

Sorry I'm so late in getting back to you I guess you got the info from the other helpful posters. http://www.vulcanperformance.com/servlet/StoreFront

 

[jkidd]

Excellent service and down to earth.

Vulcan A++

 

[turbo torque]

Yup, Eric at Vulcan is the way to go.

 

[southpaw]

Tks for the vulcan info and a question for the first gen owners are any 0f you running with a fuel pressure guage?

 

[Jrork]

Another vote for Eric and Vulcan. A great guy to do business with.