photowrite
TDR MEMBER
snip... He asked me how many times the ser. mgr had "flashed" my truck. I told him roughly 5-6 times. His response was; "Well Bill once they flash your truck for anything and it creates problems, you will never be able to un-do the damage that was caused by the flashing. What flashing does is to change the software and computer settings. It also can completely erase part of a perfectly good software program. He contined on by saying that our problems can not be fixed due to all of the flashing having been performed. He also said that Chrysler and the dealers know this and the reason they flash or re-flash is due to some engineer thinking there might be a problem later on with the current software so he changes it and then that new info goes into our trucks.
Firstly, I'm sincerely sorry that you and other Turbo Diesel Register members are having these problems. I would agree with the input from your new, independent mechanic with one modification: "Well Bill once they flash your truck for anything and it 'may create problems' creates problems, you will never be able to un-do the damage that was caused by the flashing."
I bet he is correct, as modern vehicles are very (almost totally) computer-controlled or managed. If we don't like the way something that is computer-controlled operates, there is often very little that mechanical tinkering can do to fix or change the issue, and the computers are controlled by the OEM. One example is the common drive-by-wire accelerator pedals. If we don't like the computer programming that regulates and controls the throttle tip-in and fueling, we are mostly stuck with it. I've added additional, external springs to many late model vehicles to increase pedal feel, to help reduce my complaints about the electronic (programming) and mechanical (light spring) driver interface on my rigs. I'd like to change the programing (less aggressive) on one truck I own, but that is not an option.
Further agreeing with your new technician, knowing that new software is not necessarily better for the end user, and that some dealerships do extra stuff that was not requested (a re-flash of a PCM, a TSB, or recall), I avoid taking my rigs back to any dealer after the sale unless absolutely necessary, like for a big warranty repair. Like other software updates, including smart phones, going back to a previous program or operating system is not an option (short of swapping in an older, unadulterated PCM from another vehicle). I understand that dealerships and OEMs are concerned about liability, but also know that I have many thousands invested in my vehicles and don't want them unnecessarily molested.
My wife's 2013 VW TDI (our second TDI) came with free service (oil changes) for the first 30k... I do it myself instead. My V8 Toyota 4Runner has not had the floor mat/accelerator pedal [chop] "recall" performed for similar reasons/concerns as your dead pedal issue. The 4Runner's pedal and programming is nearly perfect, stock, since 2006, and I won't let them ruin the car.
Similarly, when my new (only 2,500 miles now) '14 RAM 2500 pulled to the right with both the OE tires and the new set I installed at 1,000 miles, I didn't seek a dealership fix because I feared a lot of hassles, wasting of my time, and possibly (probably) not getting the issue resolved. Since I knew what it needed, I paid Les Schwab to install an offset ball joint to permanently adjust the alignment settings; fixed. $300 well spent in my view, and nothing extra was done.
Again, sorry your truck has the "dead pedal".
James