Why doesn't Geno's Garage give TDR Discounts?

[HeavyHauler]

OK, the flame suit is on; I know that some of you couldn't do without Geno's. However, I have yet to figure out why Geno's won't give discounts to TDR members. Apparently, it is owned/operated by the same folks that run/own/manage the TDR and we don't get any discounts? They get free advertisement by sending out a catalog with every TDR issue and probably get more exposure on here by way of recommendations than any other vendor. Oddly enough, I'm sitting here staring at an ad banner for them as I write this.



It doesn't seem right to me that many other vendors give substantial discounts for being TDR members but the one that should doesn't! With all the free exposure that they get from the TDR, you would think that members would be able to get parts cheaper than any regular person. I would venture to guess that 90% of Geno's Dodge/Cummins business comes from TDR exposure. What about giving back to the people that made you a success?



I don't know, just doesn't seem right to me. I don't expect many to agree with me because Geno's name is like gold on here, but I had to bring this up.

 

[J Shocik]

HH, I don't claim to know everything about the editor/owner of the TDR, and have never met him or any employees either. But, I do believe he is a former employee of Cummins, who left the company to start the TDR. After seeing members were having some trouble finding some parts and supplies, he started Geno's. Both of these being for profit businesses, he has just as much right to advertise and print as he pleases. How many other magazines does Geno's advertise in? I believe just 1, the TDR. So he is limiting himself to a select number of potential customers.

I have done business and will continue to do business with them on a select number of things that I believe are cheaper than I could find around here, like oil & fuel filters. I find other things that they are more expensive on, like Vent Visors for instance. I just shop elsewhere. I believe the discounts are in the cheaper prices for some things.

If you want to start a real "hot" war of words, critize Amsoil.

 

[Gary - K7GLD]

ACTUALLY, since the Geno's catalog is seemingly directly attached and associated TO the TDR and it's magazine, my impression is that TDR members ARE the direct focus of their marketing, and prices they display ARE the TDR "discount"...



Not to say owners outside the TDR don't also buy from them at the same price we do - but I think TDR members are their largest customer base.

 

[DieselMinded]

geno mag is what i look forward to most when the new tdr mag comes out



tdr is genos ------ genos is tdr



if only tdr members were allowed to purchase from genos i could see where no discounts would be applied but there are other buyers right?????



did you know about genos before joining tdr???



i doubt it.



look at it as a tdr exclusive



i know of other forums that probly have geno's set up in the bad word filter. (by the way they delete post asap)



so there member wont support tdr in anyway



its our little secret



:>



DM

 

[HeavyHauler]

You guys are actually inadvertently backing up my point. I agree that TDR members are the majority of their customer base, which I stated in my original post. Shouldn't this mean that they get special treatment over those who aren't members? There are other vendors out there that may get the majority of their business elsewhere but still give TDR discounts, and all but one vendor that I've done business with doesn't give TDR discounts, and that's Geno's. It's really backwards if you ask me.



It was also pointed out that Geno's is one of the first things learned about when joining. Again, with all of the free publicity, why doesn't Geno's give discounts like other vendors that do have to pay to advertise with the TDR?



I'm not trying to talk anyone out of doing business with Geno's. I'm just trying to get some other opinions on this.

 

[coobie]

You guys are actually inadvertently backing up my point. I agree that TDR members are the majority of their customer base, which I stated in my original post. Shouldn't this mean that they get special treatment over those who aren't members? There are other vendors out there that may get the majority of their business elsewhere but still give TDR discounts, and all but one vendor that I've done business with doesn't give TDR discounts, and that's Geno's. It's really backwards if you ask me.



It was also pointed out that Geno's is one of the first things learned about when joining. Again, with all of the free publicity, why doesn't Geno's give discounts like other vendors that do have to pay to advertise with the TDR?



I'm not trying to talk anyone out of doing business with Geno's. I'm just trying to get some other opinions on this.

Now you might think I am a horse,s *** but I have a question for you. What do you want something for nothing?First off I think geno,s charges fair prices on there products,air,oil filters and so on. If you don,t think so go to your local DC dealer and ask them for the special treatment prices. I will keep my business at geno,s thanks again Geno,s for a fair price on your great products coobie

 

[ndurbin]

It would seem stupid now for Geno's to give a discount (from their standpoint). They get the business wether or not they give the TDR members discounts. I don't buy much from Geno's anyway as I can get most everything (or something similar) locally and save money b/c of shipping costs.



Nathan

 

[DieselMinded]

DOES KIND OF SOUND LIKE DTR MEMBERS BACKING THE DTR STORE !!!!!!

sorry



the diffrence is we arent forced to back genos we do it on our own... ... brainwashed?????



lol

dm

 

[gonzo2]

geno mag is what i look forward to most when the new tdr mag comes out

Up here in the frozen wasteland we don't even get the 'geno mag', all for the privilege of paying more!



Oh well, it's still worth it (to me).

 

[Jaysyl]

Maybe we should ge a discount on or 35 dollar membership, after all we are members. But seriously if you don't like the price don't buy.

 

[Tim]

The answer is that they have reasonable prices in the first place. They'd have to raise their, "regular" prices to offer a discount. Everybody gets a discount there.



We are enthusiasts. If we wanted $4 oil filters we'd go to Wal-Mart. We go to Geno's because we want reasonable prices only the best product, and they deliver.

 

[JL penner]

I can also see that if they priced their products too low to membership, then what insentive would other companies have to advertise here? Why would the other companies even try to compete. Think about that!

Then this site wouldn't make as much money and would soon go downhill. I've priced around and they are the lowest I could find (by $. 05).

I order from them, but I also order from some of their competitors.



my $. 02

JL

 

[J Shocik]

From Heavy Hauler- reply #5 :

You guys are actually inadvertently backing up my point. I agree that TDR members are the majority of their customer base, which I stated in my original post. Shouldn't this mean that they get special treatment over those who aren't members? There are other vendors out there that may get the majority of their business elsewhere but still give TDR discounts, and all but one vendor that I've done business with doesn't give TDR discounts, and that's Geno's. It's really backwards if you ask me.

HH, in my opinion, the prices on most things are fair & reasonable. If you have trouble finding a suitable replacement part( like the "famous" cracking drain-plug) you can find it at Geno's. Send in a SASE and you get FREE any number & choice of TDR decals. If you place an order & ask, they will send them free also. IMO this & the fair pricing is a service & privilege of belonging to the TDR. John

 

[cowboydoc]

i could see where no discounts would be applied but there are other buyers right?????





I have seen Geno's advertised on about every truck site I know. They are also sponsors of dieselstop.com the ford diesel big website.

 

[DBentley]

The guys at genos are very helpfull and its worth paying a little extra for service and good advice sometimes. They walked me thru buying gauges and everything worked out great. .

 

[Larry Willard]

The prices Genos have are actually a discount. If I go to Cummins and buy a filter , with our discount it is about the same price. Whem I bought a fuel pressure gauge from Westach before Genos was carrying them was it cheaper direct??? No, genos started stocking them at a lower price.



Genos also has the best customer service of any company I have ever dealt with.



Enough said, if you can get it for a better deal, then buy it else where.

My 2 cents worth.



Larry

 

[SMorneau]

Genos prices are good and the customer service is excellent . Now if they would just offer an effective flame suit for a good price I could start a thread asking why this site is so damn slow to load

 

[TDRadmin]

Geno's Garage

Wow, this is a pretty cool thread. Let me try to clarify.



We (Robert and I) do not try to hide the fact that he owns and manages the Turbo Diesel Register, and I own and manage Geno's Garage. My Dad (Gene, thus the name) started the business (with Robert's help) in his garage some 9 years ago (or so). He was forced to retire due to health issues (he's doing well now, but not really able or wanting to work full time). And, in case you didn't know this, Robert and I are married.



The TDR leases the office space in the front of 1150 Samples Industrial Drive. Geno's Garage leases the warehouse space in the rear of 1150 Samples Industrial Drive. When you call the TDR, the Geno's Garage staff oftentimes tries to help answer their telephones to keep you from going to voice mail. Many of you have even learned that if you can't reach the staff of the TDR, you can call Geno's, and we're glad to help in any way we can.



So, yep - there is a mighty close affiliation between the two companies.



Back to Geno's. We do about 85% of our business in the Dodge diesel market. We stock some Ford diesel product because some of our Dodge customers have friends and family members who own Ford trucks, and our Ford business (as small as it is) kind of grew a life of its own. We do advertise in a Ford magazine now, on a few Dodge and Ford websites, and we've tried a couple of ads in other smaller truck magazines, but with only marginal results. But, advertising is simply good business.



Pricing? We work very hard to price as low as possible on everything we sell. We are not always the "cheapest" but we do work on very, very tight margins. So, there is no room for deep discounts. We strive to provide good products at a good price. We strive to provide good service and good technical support. And while we do not always succeed, we always try. I wish we could offer incentives to our core business, but we'd have to raise our prices to lower them for our TDR members. That seems too complicated to me since you would ultimately end up paying the same amount. If we sell at good prices and we can attract business that we can introduce to the TDR, we win and you win because we can continue to keep this website and the magazine strong.



If you ever have any concerns about the service you receive at Geno's Garage (or at the TDR for that matter), call me on our toll-free number (800-755-1715). I'm almost always there during the business week.



And for the international customers, I am very sorry that you do not get the catalog with your magazines. Your magazines are hand prepared at our offices, and the printing combined with freight for shipping the magazine alone exceeds the $43 annual subscription fee. So the additional weight added by the Geno's Garage catalog is not financially viable. And we experience "customer service nightmares" from international customers regularly angry with us for the fees that must be paid on international shipments. We do ship internationally, but we do not actively solicit it. We've just had very disappointing experiences with the freight alternatives available to us.



For those of you who think we're a "big" mail-order company. Nope. On any given day, you will speak to Robin, Wendy, Andy, Brandon, Ben, Channing or Whitney (part-time high school student). That's it. And we do have a warehouse dog who keeps our stress levels down - Missy.



Hope this helps clarify things, but if not you can always email me or call me directly.



And most importantly, Robert and I (along with the staff of both Geno's Garage and the TDR) sincerely appreciate and value your business.



Have a great one!



Robin

Geno's Garage Staff

AND TDR Administrator

AND Anything Else That Needs To Be Done

 

[**ICEMAN**]

did any of you ever ask for a discount ??

so,,how do you know they don't discount to TDR members ??

like larry stated above about filters,

i can't buy filters any cheaper locally for the price that GENO'S sends them to my door.

place a large order like i have a few times and ask for a couple % discount.

you may be surprised

ROBIN and her staff will go out of their way to make sure you are satisfied.

info based on my personal experience with them.

 

[frankram]

The reasons I buy from Geno's are first the customer service, they are there to help you. And second, I feel that the majority of their items are fairly priced.