Staying away from the dealer

[Dreamer]

Bought my truck just over a month ago and before purchasing, I had the local Dodge dealer check the truck out (Has 41,000 miles on it). They came up with a long list of what needed replacing. First I did the brakes and found the linings had 33% left. Liars said they were shot. Said the rotors needed replacing. They looked excellent with no groves and had never been turned. Again they exaggerated. Next was the belt. They said it was cracked. I took it off and examined it carefully under a bright light inside and out and it looked excellent. Thank god I never paid those bas%@#ds to do any work on my truck. When I need work that I can't do, I won't be going back to them.

 

[EricBu12]

Yeah you have to take what they say as a suggestion, they think that everyone is a clueless dope and take their word. . when you do need warranty service, they are good. . is it a large dealer that has reputation? I had a DPF plug up and that service was good. . I do a lot of my own service and know how long things last. .

 

[Dreamer]

Yeah you have to take what they say as a suggestion, they think that everyone is a clueless dope and take their word. . when you do need warranty service, they are good. . is it a large dealer that has reputation? I had a DPF plug up and that service was good. . I do a lot of my own service and know how long things last. .

They are a small dealer and there is a larger one in town as well.

 

[Prairie Dog]

At 33% I would say the brakes are shot. That may be ok for a car but for something HD that has to stop a load, that's too thin to heat sink properly IMO.

OTOH, there isn't a single Dodge dealer in my area that I would trust to doing any kind of work. They are all incompetent.

 

[lreese]

I think anyone that is on commission like most mechanics and service writers is truly at risk for wanting to overcharge and stick you for work that is not needed, most people would be shocked that 99% of the people on the other end of the line say "sure, go ahead and take care of it".

My favorite is when I take my wife's Mazda in, the repair clearly states 8 hours of labor and I get a call after four stating "come pickup your car, it's done" and there is never any mention of a discount or money off.

So, I went and bought my own soldering iron now, with that and duck tape I can fix just about anything!

 

[Dreamer]

At 33% I would say the brakes are shot. That may be ok for a car but for something HD that has to stop a load, that's too thin to heat sink properly IMO.
OTOH, there isn't a single Dodge dealer in my area that I would trust to doing any kind of work. They are all incompetent.

Thinking back to when I measured the pads, I remember it was just under 50% but even so, I'm not buying into the idea of throwing my brake pads away at 33% left. The real heat sink in the system is the rotor. A few millimetres of brake lining isn't going to absorb or distribute any real heat. JMHO

 

[Bob4x4]

Really. I have seen pads come apart when the get thin under heavy use. The correct way is to give the customer a measurement and let them make the decision. A visual on a rotor is not anywhere near an accurate determination either. Again there are specs that should be measured and recorded

 

[p-Bar]

Really. I have seen pads come apart when the get thin under heavy use. The correct way is to give the customer a measurement and let them make the decision. A visual on a rotor is not anywhere near an accurate determination either. Again there are specs that should be measured and recorded

I like the % method and yes let them make the call

 

[Bob4x4]

The percent method does not hold up in court.

 

[p-Bar]

The percent method does not hold up in court.

What really does ?