It has been a very busy week on the forum. Let's see if I can clear some issues up. First, the torque converter pictures that Stephan Kondolay has provided appears to be one of the very early design units, a few of these early designs were sold. While not pretty, the early units function perfectly well and outperformed our single disc converter. All TripleLok™ torque converters carry our 36 month warranty, including the early designs. We have never seen a failure with our triple disc lockup clutch design, so it is doubtful that the unit Stephan has pictures of was removed because of failure. If it had failed, we would have expected to have been contacted by the customer and would have promptly honored their warranty. More likely, the unit was removed to learn the secrets of our TripleLok™ design. Unfortunately, the photos that Stephan posted is NOT our current design. Our patent attorney has given us the green light to provide detailed photos and information about our current design and how it works on our website beginning May 1st. We have invested a lot of money and time developing the current generation of TripleLok™ and will not be able to share any more information until we feel our design is adequately protected.
Secondly, this last week we have spent too much time responding to issues on the TDR forum and unfortunately, some of our customers have paid the price. At ATS, our customers come first and it is unacceptable for us to neglect them in order to respond to TDR posts. Therefore, for the time being, we will no longer be posting responses on TDR forums. We have provided extensive information on torque converters and the benefits of our clutch pack design on our website
www.atsdieselperformance.com If you still have a question that isn't addressed to your satisfaction, please feel free to call us directly at 303-431-7973.
Clint Cannon
Last edited by CCannon on 04-07-2002 at 05:26 PM