I was more focused on the "Lube Changed" being a "No" leading me to believe the oil was not changed when the sample was taken and, if so, how was the oil sample taken? Just curious.
For some reason on the website, I don't remember seeing that as an option or even a box/field to fill in. Now I understand what you meant. I filled out the info on the computer website this time instead of completing the paper form. And there were not fields for everything. There were also not fields for oil viscosity and brand and it seemed a few other things.
I have had trouble with these people being so busy I'm the past that even when I filled out a change Iin brand of oil and a few other things they didn't notice that for example I changed from Kendall super D XA-15w 40 to amsoil 15w40, and they don't make that change in their records. That was when I was physically filling the form in pen and sending it with the bottle. Sometimes they would not take the time to actually update some info from the form that I specifically remember writing on the form.
But I noticed the website doesn't seem to have as many fields as the paper that accompanies the sample.
It also is entirely possible that there was a field for that an I clicked the wrong option on that lube changed, by thinking we'll, I didn't change the oil during that 8027 miles, because I already told them the lube had exactly that many miles on it. But I did change it 8027 miles ago. And maybe the redundancy of that confused me. I will be more careful if I do any more submissions.
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