Dealer Voided my ENTIRE vehicle warranty, HELP!!

[EBottema]

HAHA tim-

That was a good analogy!

Guys come on. I've seen a 1991 saleen fox body mustang without cats pass an emissions test in Calif. If a law is not reasonable, then I refuse to follow it. Will you get in trouble for removing the cat? No. Nobody cares enough. Does a cat do anything other than make the truck run worse? Maybe cut some emissions but diesels are more efficiant without them. So your trading emissions for efficiancy. What would you rather have?

 

[ceaman]

Now thats not funny!!



So do they know your name at the dealer?



Whats the story?







Justin

Justin,



After one year of problems, and months of not being able to work, My truck is under a buyback and I am waiting a new truck. As for the details and the story... .

https://www.turbodieselregister.com/forums/showthread.php?t=117560

https://www.turbodieselregister.com/forums/showthread.php?t=122103

https://www.turbodieselregister.com/forums/showthread.php?t=122345

https://www.turbodieselregister.com/forums/showthread.php?t=125805



As far as your question goes about do they know my name... . well at my dealership they have saw me almost daily for the past few months... . yes they know me! But both engines have puked in different states and not at my home dealer!

 

[DPKetchum]

What! You also removed a mattress tag!

 

[tschwab]

After all the cost of it was built into the truck. Now they bail and you get none of the money back. Unfair, but that is the DC way.

And the GM way and the Ford way and I could go on and on. The guy violated the terms of his warranty and it is now being voided, as it should be. Geez - you guys want it both ways, ain't gonna happen. (Meaning you want to BOMB and then have DC be responsible for what you wrecked by BOMB'n).



The TDR has preached this for as long as I can remember. You make modifications (BOMB'n) and YOU have now become your own warranty station.

 

[WStoops]

And the GM way and the Ford way and I could go on and on. The guy violated the terms of his warranty and it is now being voided, as it should be. Geez - you guys want it both ways, ain't gonna happen. (Meaning you want to BOMB and then have DC be responsible for what you wrecked by BOMB'n).



The TDR has preached this for as long as I can remember. You make modifications (BOMB'n) and YOU have now become your own warranty station.

Oh, I don't think it is unfair that they voided his warranty. That's the risk you take when you bomb. Besides, if they stand behind these trucks it raises the prices for everyone as their warranty costs rise unfairly. That said, if DC is off the hook on these bombed trucks, why shouldn't they refund the cost of the Engine/Trans warranty to this guy? To answer the question of how much the warranty costs DC, I'm sure that if you break it down as to model instead of as a line item of corporate expense, it's probably over $1,000/vehicle on our trucks. How much of that would apply to Engine/Trans or even if the $ is a close guess, only DC would know. Check out the cost of buying an extended warranty sometime although that would be more expensive than the initial warranty. $ is why them limit the time and mileage of a warranty. Between 1993 and 2000, they bought back over 50,000 vehicles with a value of 1. 3 BILLION to sasy nothing of the cost of warranty items.

To the poster who asked why they are buying my truck back, it's hard to believe there is anyone here who has not heard the story but the long and the short of it is, I had an unrepaired vibration at highway speeds so they were required under a Lemon Law filing to buy it back. I bought a Hemi Durango to fill my travel and towing needs.

 

[SHyans]

Personally, when I got into bombing I took responsibility for whatever negative impact my bombing has on my rig with regard to warranty. As I've mentioned in a couple of other threads, my intent was not about horsepower and torque increases, it was about doing what I could to make this thing perform (MPG's!) as it was intentionally designed to perform. My mods have increased my mpg's by 2 mpg city! Smokin' the Ferd next to me at the green light is of no concern to me.

Justified or not, Koops (who seems to be AWOL) issue was he didn't believe DC's rationale for voiding his warranty was legitimate. If he's keeping tabs on his post, he must feel differently now because he blew it a dozen ways.

My concern with DC is that if they come to me and say "the problem you are having is because you did "this"", I'm cool. But I also want to feel comfortable that they aren't using my mods as an excuse to hose me on my warranty if for sh*** and giggles so they won't have to be accountable for the things they should.

I willing to own my crap, DC should own theirs. I am a straight up guy and I may be naive by expecting others to be as well, but that doesn't mean I should change.

 

[JHardwick]

A felony? C'mon man, it IS a violation of Federal law, but it's not a felony.



You sound like one of those people that tells others not to remove the tag from their mattress... .....

you mean the mattress police won't actually come knocking on my door for tag removal

 

[MMeier]

you mean the mattress police won't actually come knocking on my door for tag removal

These days, you just never know!!

 

[MMeier]

Jeremy, you still DO NOT have the new one ???

 

[ceaman]

Jeremy, you still DO NOT have the new one ???

Nope and the dealer doesnt know any more than they did on 3-3-05. and i just got off the phone with the DC customer service line who shows its "allready delivered... well maybe... well maybe not... . hold on... well we arent sure where it is but we are sorry... "

 

[SHyans]

Nope and the dealer doesnt know any more than they did on 3-3-05. and i just got off the phone with the DC customer service line who shows its "allready delivered... well maybe... well maybe not... . hold on... well we arent sure where it is but we are sorry... "

"Checks in your mouth", "I won't come in your mail"... and stuff like that!

 

[KOOPDADDY]

Hello, I am not AWOL, I have just been very busy fighting with DC. I believe there will be some promising news to come of this soon. . I think that they would have a right to void my trans warranty, but as for the entire truck, that is a load of crap. This is my 6th Chrysler product in 3 yrs. I will not , I repeat, will not buy another vehicle from them unless this gets resolved. This is rediculous. I will not be trading it in, Chrysler will be fixing it, (or not since they say nothing is wrong with the truck, ha ha) I will post as soon as I have more info

 

[EBottema]

There is no reason to void a warranty for installing an exhaust system or air intake system or chip or removing emission devices or lift kits/wheels/tires.



However, if you go bigger turbo, internal transmission mods, start tapping into wires then your warranty should be voided on the effected items.

Example- If I put a larger turbo on my cummins and then I blow a head gasket, well is that DC's fault? No. You used a bigger turbo.

But if you put a bigger valve body in the trans and your headgasket blows, does it have to do with it, no, should it be covered, yes...

 

[RAndrae]

i agree

Gee mom thanks for filling us al lin on how dishonest and what crybabies we all are. I have sypathy for koopdaddy the problem is that each dealer is different and can do and say what they want. there is no ryme or reason to what they do. My dealer knows about all my mods and I know will work with me if I had a warranty issue, they know I am responsible and not out thrashing my truck. We can hear Koopdaddy out and maybe have some helpfull advice instead of down talking his post like he is a little baby. Once again thanks MOM I mean y-not

 

[Todd T]

Well i have thick skin and wanted to voice my support for Y-Not and the others on this one.



This mentality that one can just swap out or hide modifications from the dealers to defraud them out of warranty/service work is just amazing to me. It's Theft! plain and simple, theft by deception.



there are two camps related to this. there is the one that thinks "aahh its OK as long as the failure is not related" and then the camp that starts with the aftermarket developing items that are made to be hidden or "100% reversible to put the truck back stock" (back to stock for what? oh' let me guess, so you can sell the truck and reuse the few dollars worth of hoses and fittings) for example the pump cover, or the grabber. or in the Ford arena the external bypass/regulator kit.



I was going to let this go and not post here in this thread. I moved back the the 24V side of the house and saw this:

I like to keep lots of spare stuff laying around in case I need it. As far as keeping stock injectors, I would keep them for 3 reasons:... . 2. if your truck is still under warranty and you take it in for a VP44 or other engine/drivetrain problem, they won't warranty it if you have changed to higher HP injectors.

that is suggesting fraud, once again. (OK, my hogged out injectors killed my $800-$1100 injection pump so i better rip off all my mods and get this fixed for free) <- reads: fraudulent activities.



why is this considered Okay behavior? I dont advocate it. it is, what it is: fraud by deception.



So move over Y not, I'll burden the load for a few posts, buddy



if what i have read is true and this guy had boxes injectors and what not on there a few weeks ago and now has pulled it all off PLUS he tampered with the two systems you cant play with across the board in any state of this great nation: emissions control devices and Odometers. void his *** and ship him down the road with his tail tucked, ducking from a tap on the shoulder from the authorities is what i say! Thief!

 

[ceaman]

"Checks in your mouth", "I won't come in your mail"... and stuff like that!

similar to how I feel ive been treated... . you know without even lubing it up first!

 

[red-rider]

Thats why I’m staying where Im at right now. I only got this truck to tow my trailor and not hot rod it, even though people see gauges and think, that’s what I’m doing, I just like to monitor my truck when I’m towing that’s it. I wont mess with anything else till my warranty is up, even though I already messed with parts of it, but that’s on me, until then show me the proof on what I did caused that, you know what I’m saying.

 

[EBottema]

First of all, Not bashing todd or ynot at all.



Messing with the odometer, DC only cares that they don't pay out extra warranty claims and give out more warranty miles to a certain truck. That is a given.



Changing injectors really does not effect the pump at all. The problem with the pump lies in lift (fuel) pump going out and the injection pump is cooled by fuel. Thus, no fuel=burned out injection pump. The injectors only allow more fuel to flow. Thousands of 12v's have high flow injectors and I never here of a injection pump going out, they are oil cooled. Should DC void warranty b/c someone installed a fuel guage which could be considered changing fuel fitting and modification of the fuel system, no. What about adding a second lift pump to decrease the chances of a burning out an injection pump? Well, if it was installed correctly, then no. It is really hard but you need to remember that DC, Ford, etc is always looking to save money. Dealers would rather not do warranty work, they make more $ on non-warranty jobs. I don't persoanlly have a proble removing a part to get warranty work done. The dealers are worse then anything a customer could ever do. DC still painting cars with bad paint they knew about, transmission problems they don't want to fix. Poor lift pump design, #53 blocks, duct tape on the 3rd gen rocker panels, death wobble. DC's favorite answer to the customer is- performs to factory spcs. No BS that is not right, so some times you have to F back when they try screwing the customer every chance they get.



Let me give you all an example, my uncle has a 2001 Cobra R and many other mustangs. Well, he beats the crap out of them and races them at the track. Ford says racing voids warranty. Well, what else was the Cobra made for? It is a factory Race Car with NO A/C. I mean give me a break. They didnt want to fix the car under warranty b/c he raced the car. Well, wasn't that what it was intended to do? He got a lawyer to write a letter and has not had a problem since. The local dodge dealer even fixes his Viper under warranty with race slicks and no cats. It has a lot to do if you know the dealer and if you got $$$.



Lesson for today-Modify at your own risk, if you think you are going to void your warranty, don't do it. Minor plug in boxes, gauges, air filters, exhausts, you will be fine. But messing with splicing wires, internal engine and transmission mods, you might be screwed

 

[Todd T]

I agree with ya EBottema. To some degree the mods shouldnt stand in the way of honest parts failures not brought on by a modification. but you see. . Ive done some studying on this guy and well, you tell me what DC should do with him? read below:

11-03-2004, 04:29 PM

Blew off Intercooler boot, please help!

Just got my HTB2 installed on my truck and went for a test drive. As soon as I got into it, I blew off the intercooler boot between the turo and intercooler. Are there any upgrades that can be done. Or how else can I solve this problem and never see it again.

Thanks

Like doctor Phil McGraw would say: “and how’s that working for ya?” time will tell I guess

01-12-2005, 03:36 PM

3000 Miles on My Killer HTB2, here are my impressions

The turbo is great. However, it is very laggy unless you have the following

Bully dog downloader on Performance and Edge or Quad Box on High

OR

TST 6/5 for alot of boost and Edge on 1.



The turbo spools very quickly with these setups. It does not work well with just one box. I have installed the smaller boost elbow and IF I WANT TO, I can easilly 55-57 PSI and keep it there. It does not surge at all, but it will bark if you let off the throttle quickly. On level 6/5 I hit about 50lbs consistently and can floor it from 60 to the speed limiter and still be around 1300. If I floor it from a stop, I can barely make it thru 2 without hitting the defuel at 1350. I would say that if you ( or your wallet) wants a single than this is the turbo, if you want more power and lower EGTS and have the patience to wait 3 months for a kit than go with twins. Personnaly I would like to be around 550HP , but my fuel system will not allow it, and I won't wait 3 months for a twin kit. I will get it dynoed this week. I think it should be around 475HP

01-12-2005, 03:53 PM

I rarely see 50+ , I try to keep it under that unlesss... ...

Coolness meter= pegged…. . for now

01-18-2005, 03:19 PM

Coolant leak, is this normal

My truck is starting to leak coolant around the ex. manifold and around the valve cover. There is also a buildup of white old looking dried up fluid remains. Is this normal, should I worry?

Gee, wonder if its that 50+ pounds of boost and 1350 EGT’s you’ve been seeing?

01-21-2005, 11:45 AM

Rattle Noise at Idle and Harshness

My truck has started to make a real loud rattle noise. It is audible above the normal diesel clatter clatter. It is also very noisy anytime I am around 2000 RPMS. I have taken the turbo off, and it is bone stock, no chips . etc. It does not smoke abnormally, it idles a LITTLE rough, just a little... When I floor it it seems to get very loud in the upper revs. Could it be injectors, or what else?

looks like the fun is juuuuuust about over!

01-27-2005, 12:09 PM

Going back to stock, selling the following!!

I have decided to put my truck back to stock. My fiance just won't stop complaining about the turbo noise, and gadgets everywhere. So to appease her, I went out and bought a Lightning . I am just going to leave my truck in stock form... ... . At least for the next year or so. So therefore, I have alot of peices to sell. If you recall my truck is only 3 1/2 months old. So all of the equipment is LIKE NEW... .



Killer HTB2 W\ Downpipe 2 months old

Quadzilla Fuel Box 3 months old

Edge EZ 2 weeks old w\ box

TST PowerMax CR 3 months old w\ NEW Pyro Probe

Bullydog Downloader 1 month old

If you are interested please PM me.

NOW, this is where the coolant leak and rattling started eating on him. He probably couldn’t figure it out and the parts bill was getting scary…. so, time to ditch the evidence….

01-28-2005, 01:14 PM

OK, lets get his straight... ... I haven't sold the truck!! I love my truck. I just took off the turbo basically. I still am running an Edge Juice / Attitude. I put my stock exhaust and airbox on as well. I also was getting a little freaked out by not having a warranty on the truck. Plus, the truck had started to rattle alot as compared to when it was new. The dealer called star and they would not let them put a set of injectors in, even after he told them that the truck was loud and had a little diesel in the oil. This, plus the fiance = a HUGE pain in the ***. PS, it is true that Ford's do suck, but the Lightning is an exception, trust me, go drive one...

Oops started to feel his coolness meter slipping!

01-31-2005, 03:06 PM

Need Help, trying to get dealer to fix my CTD

Hello,

I am having problems getting my local dealer to fix my truck. The truck does the following



1. Upon first start in the morning in surges in park and idles rough for 15-20 secs and then acts fine.



2. Has almost 0 power when first starting out in the morning,



3. The truck has become loud, it has the normal clatter clatter of a CR CTD, but it also rattles, and is quite a bit louder around 2K RPM.



4. The truck does not smoke or otherwise run rough.



5. There is not diesel in the oil



6. My oil was changed 5K miles ago and is now BLACK and has the consistency of TAR, it will not even flow down the dipstick.



What in the heck is wrong with this thing??? Does anyone know?? The tech thought it may be injectors, but according to him DC will not send parts to them. Has anyone else had these symptoms... PLEASE HELP

HEE HEE

03-13-2005, 03:11 PM

Dealer Voided my ENTIRE vehicle warranty, HELP!!

Here is the story. I brought my truck into Avondale Dodge because it was getting very noisy. When the service writer told me to come down and pick it up, I asked him what they found, he noted they found nothing wrong with it. So I went down and explained to him that the truck was VERY noisy and to get a new one next to it so that he could here the difference. He said he would have the tech look at it again. So I get a call the next morning saying that they found nothing wrong with the truck and that my warranty is void. Not just the motor or powertrain, but the entire truck. . The reason? Well I had a torque locker in the truck for awhile and I had to tap into the speed sensor wires. They said that voided my warranty, and because the truck had the cat removed. These are their only basis for cancelling my warranty. This is BULLS***. So where do I go from here, I am beyond mad. The truck only has 18,000 miles on it.

Yes, it is indeed, but its YOURS KOOP, not theirs! you've spent the last 18,000 miles running the crap out of your truck and changing parts like most people change their underwear and now that its broke, you want WHO to fix it?

 

[klenger]

What's the name of the dealer. I want to send them a "thank you" card. :--)