After reading another thread, I know a few of you are upset this has taken this long. Here is where we currently stand:
I received a damper back from one of the TDR members. We took that damper and immediately put it on our test bench which shows if the damper is properly functioning. It was, nothing out of the ordinary, the internal inertia ring shearing through the silicone properly. No noise. Again, this is just our test bench not a cummins engine.
We then installed the damper on a 2006 Cummins. We first started the engine and there was a funny sound. we immediately thought this is it. However, this ended up being a bad fuel pump which was almost new. We replaced the pump under warranty and gave it another shot. Now- No Noise! The truck was then driven around town, still no noise. Our employee who owns the truck had to make a run to Texas to pick up a differant truck they purchased for pulling. He drove the 2006 to Texas from New York with no issues. Then hauled a trailer home with the "new" truck, still no noise.
I am going to post a video, hopefully tomorrow, of the returned damper installed for TDR to listen to. This will ensure we are not missing a noise you may be hearing.
Where do we go from here:
Since we do not hear the noise on an engine in front of us it is very hard to determine what the issue is. I have tried to break down each scenario to determine if there is common factor(s) that may be leading to the noise. Unfortunately there is not. I thought at first maybe it is this engine with our damper, but then I received an earlier 5. 9 complaint. Then I thought maybe a batch we manufactured, then a complaint from a damper that has been sitting on a guys shelf for 3 years. Then I looked at similiar performance mods. or all stock complaints, again no common denominator. Just a few noise issues out of the hundreds of dampers we have sold over the past 4-6 months.
We work with some top diesel engine builders and are going to try to use these resources to help determine what is going on. I know Scheid diesel has used a Fluidampr on many of these engines including thier own rail car which is under much more stress levels than a stock engine. Again, no complaints that I know of from any of thier builds or sales. I am going to email them a link to this thread and your videos to see if they may have any suggestions. I also have asked the help of a couple other diesel shops.
We are also waiting for Genos to install another damper we received back on on one of thier trucks to see if they still feel there is noise.
I want to stress we after answers just as you are. Not having a root cause is very frustrating for both you the customer and Fluidampr. We will continue to work on this.
Thank you,
Ivan