Attention: TDR Forum Junkies 
My hats off to SOUTH BEND CLUTCH South Bend Clutch - Dodge clutch kits and Kevlar Pilot Brgs. Dnya Max Clutch Kits for high performance.
With nearly 45 years of racing now past I have had more than my share of issues vendors. A few years back I purchased a very expensive clutch for my Dodge diesel. In a short time I felt I had abused it by towing the trailer unknowingly with it's brakes engaged. I ordered a second similar clutch from SOUTHBEND . A few years had passed but I only put about 5,000 miles on the truck. None of which were towing but it encountered major slippage issues. One would expect that after all that time had past contacting the manufacture would be pointless. Well not in this case. My call was to Peter at SBC and at his request I took pictures of the parts. A few days later I received an email to contact him. Peter explained that from the pictures that I sent it was evident that somehow I had received the wrong clutch disc and it definitely was a mismatch to the ultra strong pressure plate I was using. He felt it was just a packaging error and for sure not my fault.
No lame excuses attempting to shift the blame on me or the installers, no dancing around about the unusual time of over two years past since the purchase. Peter just apologized for the inconvenience it had cost me and sent out a brand new clutch , flywheel, pressure plate, throw out bearing and pilot bushing. If there's ever any comparison to be made as to excellent customer service in the future it will all have to be judged against Peter and SOUTH BEND CLUTCH .
my hats off and thanks once again
With nearly 45 years of racing now past I have had more than my share of issues vendors. A few years back I purchased a very expensive clutch for my Dodge diesel. In a short time I felt I had abused it by towing the trailer unknowingly with it's brakes engaged. I ordered a second similar clutch from SOUTHBEND . A few years had passed but I only put about 5,000 miles on the truck. None of which were towing but it encountered major slippage issues. One would expect that after all that time had past contacting the manufacture would be pointless. Well not in this case. My call was to Peter at SBC and at his request I took pictures of the parts. A few days later I received an email to contact him. Peter explained that from the pictures that I sent it was evident that somehow I had received the wrong clutch disc and it definitely was a mismatch to the ultra strong pressure plate I was using. He felt it was just a packaging error and for sure not my fault.
No lame excuses attempting to shift the blame on me or the installers, no dancing around about the unusual time of over two years past since the purchase. Peter just apologized for the inconvenience it had cost me and sent out a brand new clutch , flywheel, pressure plate, throw out bearing and pilot bushing. If there's ever any comparison to be made as to excellent customer service in the future it will all have to be judged against Peter and SOUTH BEND CLUTCH .
my hats off and thanks once again
