Parts discontinued by Chrysler/Fiat

[sag2]

Hi Ross

I tried to order, Tasca came back with the same answer, National Backorder, no Data for delivery.
So did SteveWhite, so did factorymoparts, so did my Dealer and on....

I go nuts, now I have a 50000$ FLOWER POT in my Backyard, not allowed to use on the Road because of a 50$ piece of electronic **** that MOPAR is not willing to deliver!!!!

My neighbor sent his 2002 Jaguar ABS controller in for repair a few years back. It was only a few hundred and they had it back in about a week. He just found them in a Google search.

 

[RDeFayette]

Hi Ross

I tried to order, Tasca came back with the same answer, National Backorder, no Data for delivery.
So did SteveWhite, so did factorymoparts, so did my Dealer and on....

I go nuts, now I have a 50000$ FLOWER POT in my Backyard, not allowed to use on the Road because of a 50$ piece of electronic **** that MOPAR is not willing to deliver!!!!

Better check on what you "think" that module costs.
https://www.parts.com/index.cfm?fus...esel-8.0L-w/o-Dual-Rear-Wheels-CONTROL-MODULE
http://demo-basic-oe.nexpartb2c.com/catalog-4/vehicle/dodge/2004/ram-2500/_/_/abs-components
then there's always
http://www.lkqonline.com/
and for repair..
https://www.bing.com/search?q=abs+b...=-1&sk=&cvid=36ea04c56a68481b8388d3f103c30714

 

[Ozymandias]

No online Dealer has this part "In Stock" - they all order it from Chrysler the day you order it from them.That's their business model.My old ABS Unit is now at a Electronics Guy to repair it - hopefully.

 

[jdross440]

Here's one more place to try. Too bad you can't find a used one at a wrecking yard. http://www.driveoemautoparts.com/oe-mopar/5114538ab?search_str=5114538AB

 

[Ozymandias]

I got a used one already - but it can't be programmed with another VIN - after first programming the Unit locks up and can't be used in another car.

 

[jdross440]

That sure sucks! Since Fiat took them over they sure have gone down hill as afar as customer service. Actually it started when Daimler bought them but has gotten worse.

 

[RDeFayette]

I've been in the parts business most of my life. For a part to be stocked, weather its at the store/warehouse/manufacture, it has to move/be sold several times a year. Interior trim pieces are the slowest moving items there are. When you compare them to service items, its a night and day difference. Interior items are made on a limited run because of this. They only make the color/style piece for a given amount of units. Once the inventory is gone, they sometimes will do a supersession from one number to another but its most likely not going to be the exact same part you need. Seatbelts are an example. When you have an older unit and need a replacement, most likely you will get a belt but the color is different. You have no choice. I try to explain to people another way to look at it. Look at your place of work. You have productive employees and deadbeats. The productive employee is going to make the company money and therefore will be kept around. The deadbeat is going to be watched and most likely launched because they are costing the company money from lack of production. Of course there will be some employers who do the opposite. Your parts are the same way. I used to get people coming in to say that they had just got this item, or that there are tons of these being sold and why don't you have this. They inventory gets tracked. Systems will record the amount of sales and tell you what to stock up on or to minimize amounts. Also it will record lost sales. If you show enough lost sales on an item, it alerts you to start stocking it. If you have never sold it, it is not going to be stocked. You will stock lots of service parts because they sell and no interior stuff because they don't sell AND there are too many variations with color, trim type/style, production date differences etc. Another thing I used to see is when I was at the dealers, you would periodically be able to send back unproductive parts to the manufacture for credit. Some of the items went back to them, some of the parts were under a scrap credit and you actually tossed them in the dumpster. Lots of interior parts. Even the manufacture didn't want them laying around collecting dust. By the way, you get taxed on your inventory. Another reason not to keep the stuff around. Why pay taxes on non moving items?

Absolutely agree with you!
aMan after all this time that I thought when my truck was built I thought there was a twin right behind it on the line that was kept out in some super secret lot somewhere so they could just trot out and get any part I needed until the end of time! No wonder I've been having problems finding a dealer and getting parts for my Studebaker Lark! People need to get over it. Sooner or later parts go obsolete and harder to find/acquire. I've been restoring vehicle (NOT just cars/trucks) for going on 43 years now. Today it's "relatively" easy compared to DBTI (days before the internet). You want to have some FUN try finding parts for something that hasn't been made in 40's, there are no dealers, the aftermarket stopped supporting 30 years ago and the only way to find ANYTHING was Hemmings, your contacts and swap meets. Hard to find takes on an entirely new meaning when you have to do this. Suck it up and do some leg work. That's the problem with the "I deserve instant gratification" crowd. sorry for your inconvenience. Everyone and every corporation on planet Earth was not put here to make things easy for "you". I understand his truck is "broken" and the part "obsolete" so it's going to take a little work.

 

[Ozymandias]

Robert I do not speak about a part for a 40 Year old classic car.
I speak from a ten year old Truck, 10 years is nothing!
And I do not speak from a mechanical part that could be rebuilt with some work from an experienced mechanic - I speak from an electronic part that needs programming from the Manufacturer.

I can't accept that a Ten year old Truck is just Crap, NO I can't.
Without this specific part that truck can't work, there's no substitute for it, I can't take an ABS unit from somewhere else.
It must be that part, and it must be preprogrammed from Chrysler, otherwise it wont work.

 

[RDeFayette]

Robert I do not speak about a part for a 40 Year old classic car.
I speak from a ten year old Truck, 10 years is nothing!
And I do not speak from a mechanical part that could be rebuilt with some work from an experienced mechanic - I speak from an electronic part that needs programming from the Manufacturer.

I can't accept that a Ten year old Truck is just Crap, NO I can't.
Without this specific part that truck can't work, there's no substitute for it, I can't take an ABS unit from somewhere else.
It must be that part, and it must be preprogrammed from Chrysler, otherwise it wont work.

10 years is the limit imposed by the Feds. If it wasn't for that it might be 4 years.

 

[Ozymandias]

Are you having fun on me??????
My English isn't good enough to understand between the lines.

 

[RDeFayette]

Are you having fun on me??????
My English isn't good enough to understand between the lines.

If the US Federal gov't. didn't mandate that parts be available for 10 years and it was left up to the vehicle manufacturers parts availability would probably be LESS than 10 years. probably around 4 years. i.e Oldsmobile for example. NO longer in business. In the old days all the parts left in inventory would have been scrapped or sold off as surplus. BUT with the mandate parts are still available through GM dealers. Just an example.

 

[Ozymandias]

Now I understand what you want to say.
That's one side on the medal, the other side is the behavior of the manufacturer.
Do they think I'll ever again buy a product from them this way - sure not!

Not everything must be written in laws, in my eyes. There should be some self responsibility from the industrie itself..

 

[Ozymandias]

After 20 years we can talk about shortening the parts support.

 

[RDeFayette]

After 20 years we can talk about shortening the parts support.

It's not just the auto industry. I have a customer who bought a $250,000 piece of test equipment from another vendor 6 years ago. The equipment only has 25 HOURS of run time on it since new. There 8 analog to digital control modules on it. 3 are bad/NOT repairable. The modules went obsolete 4 years ago. They are NOT available ANYWHERE. PERIOD. The manufacturer of the equipment tells him the only "option" available to him now is to replace the ENTIRE analog to digital interface along with writing new software to operate the thing. cost 150,000. 8 months minimum. so 20 years of product support? NOT in todays just in time/No stocking inventory world. NEVER going to happen. Just wait to see what you have to do to get NEW injectors from Bosch.

 

[RDeFayette]

Now I understand what you want to say.
That's one side on the medal, the other side is the behavior of the manufacturer.
Do they think I'll ever again buy a product from them this way - sure not!

Not everything must be written in laws, in my eyes. There should be some self responsibility from the industrie itself..

In todays world the only responsibility manufacturers have is to sell the product and turn a profit for the shareholders. that is it.

 

[sag2]

I'm not aware of any law in the US that mandates how long parts are to be serviced.

 

[seafish]

In todays world the only responsibility manufacturers have is to sell the product and turn a profit for the shareholders. that is it.

All too true!!!

 

[User113]

I'm not aware of any law in the US that mandates how long parts are to be serviced.

Me neither. Closest thing I know of is the Federally mandated emissions warranty, 8 yrs./80,000 miles.

http://www.epa.gov/obd/pubs/420f09048.pdf

I think that after 8 years your vehicle is supposed to turn back into a pumpkin.

 

[Ozymandias]

Thanks, you gave me grin in a hard time.

Pumpkin.........

 

[User113]

Yeah, it's either Cinderella or planned obsolescence, whatever you want to call it. Any way you look at it, the big guys always win!