Road Armor rusting problems
It seems to me that if Road Armor employed a third party to "powder coat" the bumpers, then Road Armor should be picking up the tab on recoating the bumpers. For many years I worked for a company which employed more than 120,00 people and thousands of vehicles. Each vehicles wheels were "powder coated". You could hit the wheels with a wheels spoon or hammer and the powder coat showed no sign of chipping or flaking. As far as rust, the vehicle had a service life of ten years, then to the bone yard. The vehicle would have rusted and the wheels were still intact. If the powder coating was applied properly in the first place, which it seems it wasn't free from oils and dirt, no one on this thread would be complaining about the Road Armor product. If I were in Jim's position I would be holding the third party (powder coating company) accountable. Having one out of five or one out of ten customers bad mouthing your product is the worst form of advertising. It seems that consideration of return costs and the probability thereof has been accounted for. This leaves Jim and Road Armor
in an win win situation. A ninety day warranty and the likelihood of failure of the product at twice that time frame leaves the consumer holding the bag. Many consumer advocates would call for a class action suit against Road Armor, stating that a known defective product was still sold and when consumers were confronted with returns could not afford another six hundred dollars shipping charges on the defective product. This may be a good time for Road Armor to consider a recall of it's product or arrange for warranty work to be preformed at a customers location. This my trusting group of diesel pushers is my opinion, which as a PROUD US citizen I am intitled too.
P. S. Please send responces to Road Armor not to me. I didn't sell you the defective product.
It seems to me that if Road Armor employed a third party to "powder coat" the bumpers, then Road Armor should be picking up the tab on recoating the bumpers. For many years I worked for a company which employed more than 120,00 people and thousands of vehicles. Each vehicles wheels were "powder coated". You could hit the wheels with a wheels spoon or hammer and the powder coat showed no sign of chipping or flaking. As far as rust, the vehicle had a service life of ten years, then to the bone yard. The vehicle would have rusted and the wheels were still intact. If the powder coating was applied properly in the first place, which it seems it wasn't free from oils and dirt, no one on this thread would be complaining about the Road Armor product. If I were in Jim's position I would be holding the third party (powder coating company) accountable. Having one out of five or one out of ten customers bad mouthing your product is the worst form of advertising. It seems that consideration of return costs and the probability thereof has been accounted for. This leaves Jim and Road Armor
in an win win situation. A ninety day warranty and the likelihood of failure of the product at twice that time frame leaves the consumer holding the bag. Many consumer advocates would call for a class action suit against Road Armor, stating that a known defective product was still sold and when consumers were confronted with returns could not afford another six hundred dollars shipping charges on the defective product. This may be a good time for Road Armor to consider a recall of it's product or arrange for warranty work to be preformed at a customers location. This my trusting group of diesel pushers is my opinion, which as a PROUD US citizen I am intitled too.
P. S. Please send responces to Road Armor not to me. I didn't sell you the defective product.