Attention: TDR Forum Junkies 
As some of you know i left Thursday 2 weeks ago to do a job in Kingsville Tx. , Prior to leaving i did all the normal maintenance grease oil filter ect.
Thing were cool for the first 300 miles then all hell broke loose, 75 miles an hour cruising down 85 and bammmm! flex plate no. 3 lets go, did i mention i had to be at the job site Sat. morning.
Well i got on the cell phone calling every shop i could find explaining to them my situation and asked them if they could get fixed and on the road the same day (it's about 9:30 am) every body tells me know way except Keffer Dodge in charlotte NC. they said they would send a wrecker for me and have me fixed no problem, i asked the about the flex plate they said they had the part and they would be waiting.
Wrecker pics me up and i get to the dealer about 11:30am, after 2 hours my truck still was not in the shop, then they told me they were having trouble finding the flex plate after telling me on the phone that they had it in stock.
So i get on the cell phone and in 5 min i find a flex plate at cummins Atlantic in Charlotte 10 min down the road, but after picking the part up they tell my that now there's not enough time today to do the job.
At 2:00pm the next day (Fri. ) i get back on the road total dealer charger $1180. 00 for parts and labor, i did'nt argue just bent and took it.
That night i drove from charlotte to Mobile Alabama, i notice the trans temp was a little higher than normal but did'nt think much of it.
The next day left Mobile and got to Port Allen La. and notice Overdrive was slipping pulled in to an Advance auto and check the trans and fluid found that the fluid was 4-5 inches over full on the stick and the fluid looked like chocolate milk and smelt like
crap. The over filling and 1000 miles finally blew the main seals out of the front pumpand nothing was getting lubricated.
I dropped the pan in the parking lot and found it full of metal (Big Chunks) i tried
changing the filter twice and flushing 2 cased a fluid thru it, hit the road again and did'nt make it 5 miles and the truck just would not move in any gear but first.
Got on the phone and got hold of Bill Condolay At DTT, he got on the phone with Chris Strickland at Relentless Diesel Performance A DTT Builder and installer, in 15 Min i had a call back From Chris Telling me that he would be waiting at the shop for me and would fix My Trans. if it took all night.
Take Note for you guys that hav'nt decided what trans or converter to go with this is what you get with DTT, Bill and Chris both went way beyond the call of duty to get me back on the road, Bill and his crew up north and his dealers in the states especially
RELENTLESS DIESEL PERFORMANCE and Chris Strickland are the definition of customer service and satisfaction.
Back to the story.
After a 350 mile wrecker ride i arrive at Relentless Diesel performance at 7:30 pm in
Willis Tx. Chris is there waiting, we go get something to eat and put the truck on the lift Pull the trans and completely rebuild the thing from the case up, and completely redid the valve body, he actually had to beat the trans apart it was so bad, the main bearing in the overdrive section was no more completely destroyed. And all the clutches where fried
After working on the trans all night we put it back in and I was on the road by 6:30 am.
The moral of this story is
NEVER!! Let a dealer (especially Keffer Dodge in Charlotte NC. ) touch you truck... . EVER..... they will tell what ever they know you want to hear , and then not do for you what they promise. and then charge you up the ying-yang for the hosing.
And if your ever in the market for a trans Go DTT. Service is unmatched they will bend over backward to help in any way they can. .
Rick D
Thing were cool for the first 300 miles then all hell broke loose, 75 miles an hour cruising down 85 and bammmm! flex plate no. 3 lets go, did i mention i had to be at the job site Sat. morning.
Well i got on the cell phone calling every shop i could find explaining to them my situation and asked them if they could get fixed and on the road the same day (it's about 9:30 am) every body tells me know way except Keffer Dodge in charlotte NC. they said they would send a wrecker for me and have me fixed no problem, i asked the about the flex plate they said they had the part and they would be waiting.
Wrecker pics me up and i get to the dealer about 11:30am, after 2 hours my truck still was not in the shop, then they told me they were having trouble finding the flex plate after telling me on the phone that they had it in stock.
So i get on the cell phone and in 5 min i find a flex plate at cummins Atlantic in Charlotte 10 min down the road, but after picking the part up they tell my that now there's not enough time today to do the job.
At 2:00pm the next day (Fri. ) i get back on the road total dealer charger $1180. 00 for parts and labor, i did'nt argue just bent and took it.
That night i drove from charlotte to Mobile Alabama, i notice the trans temp was a little higher than normal but did'nt think much of it.
The next day left Mobile and got to Port Allen La. and notice Overdrive was slipping pulled in to an Advance auto and check the trans and fluid found that the fluid was 4-5 inches over full on the stick and the fluid looked like chocolate milk and smelt like
crap. The over filling and 1000 miles finally blew the main seals out of the front pumpand nothing was getting lubricated.
I dropped the pan in the parking lot and found it full of metal (Big Chunks) i tried
changing the filter twice and flushing 2 cased a fluid thru it, hit the road again and did'nt make it 5 miles and the truck just would not move in any gear but first.
Got on the phone and got hold of Bill Condolay At DTT, he got on the phone with Chris Strickland at Relentless Diesel Performance A DTT Builder and installer, in 15 Min i had a call back From Chris Telling me that he would be waiting at the shop for me and would fix My Trans. if it took all night.
Take Note for you guys that hav'nt decided what trans or converter to go with this is what you get with DTT, Bill and Chris both went way beyond the call of duty to get me back on the road, Bill and his crew up north and his dealers in the states especially
RELENTLESS DIESEL PERFORMANCE and Chris Strickland are the definition of customer service and satisfaction.
Back to the story.
After a 350 mile wrecker ride i arrive at Relentless Diesel performance at 7:30 pm in
Willis Tx. Chris is there waiting, we go get something to eat and put the truck on the lift Pull the trans and completely rebuild the thing from the case up, and completely redid the valve body, he actually had to beat the trans apart it was so bad, the main bearing in the overdrive section was no more completely destroyed. And all the clutches where fried
After working on the trans all night we put it back in and I was on the road by 6:30 am.
The moral of this story is
NEVER!! Let a dealer (especially Keffer Dodge in Charlotte NC. ) touch you truck... . EVER..... they will tell what ever they know you want to hear , and then not do for you what they promise. and then charge you up the ying-yang for the hosing.
And if your ever in the market for a trans Go DTT. Service is unmatched they will bend over backward to help in any way they can. .
Rick D
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