I recieved my newly redesigned Airsep the other day and waited for an oil change interval to install it. Looking at the instructions, the system would seem pretty straightforward to install: I assumed about an hour or two. Well, we all know what happens when you ASSUME - eh?
There was some interpretation to be done of the instructions and a minor part was left out, but I have to say that I called Walker Engineering a few times and was very impressed with their customer service! They asked for feedback and said they would change the instructions to be more clear -
Wow!
But wait! Here's the best part: After I struggled for hours - (literally, including calls back to Walker) with the new drain hose that is supposed to be a press fit into the engine block - I was getting ticked-off. To my suprise, Walker Engineering went beyond the call of duty and sent the designer/installer out - immediately to see what the issue was! Craig was great and was noting ways to improve the kit to make it more user friendly to us self-installers.
The unit is installed and works well so far (overnight, sitting in the driveway
But I have to say that the kind of service and commitment that Walker showed me was truly impressive. The are working for our business and I'd recommend them as a vendor to anyone on this site.
Installed, the system looks well made and the finishes (powdercoating) are excellent!
There was some interpretation to be done of the instructions and a minor part was left out, but I have to say that I called Walker Engineering a few times and was very impressed with their customer service! They asked for feedback and said they would change the instructions to be more clear -

But wait! Here's the best part: After I struggled for hours - (literally, including calls back to Walker) with the new drain hose that is supposed to be a press fit into the engine block - I was getting ticked-off. To my suprise, Walker Engineering went beyond the call of duty and sent the designer/installer out - immediately to see what the issue was! Craig was great and was noting ways to improve the kit to make it more user friendly to us self-installers.
The unit is installed and works well so far (overnight, sitting in the driveway

Installed, the system looks well made and the finishes (powdercoating) are excellent!