Water Pump Recall

[garyp285]

Where and to whom would I submit it?

 

[EDankievitch]

Chrysler Customer service. Go to the web site and start a claim.

 

[garyp285]

Thank you, I'll give it a shot.

 

[EDankievitch]

They will probably tell you that you'll have to wait until they have known good parts available like I had to with my Alt. But once they did my claim was paid quickly. You've got nothing to loose by starting the claim be sure to reference recall number T51 in your claim.

 

[garyp285]

They gave me a claim number, and told me to take it to a dealer for inspection. She said that since my truck year 03 was not part of the recall that they could not reimburse me, but to see what the dealer says.
I told her a dealer installed the wp this summer, and it appears to be a recalled type wp without the weep hole, and they should at least replace it.
So we wil see.

 

[Parks]

Sounds like customer service was correct. This only applies to the 2013 and newer trucks with a specific water pump. The older pumps were not part of the recall.

 

[Too Tall]

Sounds like customer service was correct. This only applies to the 2013 and newer trucks with a specific water pump. The older pumps were not part of the recall.

Yes, but they put a recalled water pump on his 2003 making it eligible for the recall IMO

 

[josephc1]

Genos garage sells 2 post recall water pumps. A gates pump and a cummins pump. Witch of the two would be the better pump. I'm going to change the pump that's on my truck, just trying to decide witch pump to order.

 

[Cummins12V98]

Gates most likely China Cummins is not but don't remember where???

 

[NIsaacs]

Genos garage sells 2 post recall water pumps. A gates pump and a cummins pump. Witch of the two would be the better pump. I'm going to change the pump that's on my truck, just trying to decide witch pump to order.

The Cummins one appears to be on national backorder.

Nick

 

[JR]

Gates most likely China Cummins is not but don't remember where???

The last Cummins water pump I installed on my cousins tractor was also made in China. I don't like the idea of supporting the commies any more than the next guy but if Cummins puts their name on it I would expect the quality to be as good as anything else.

 

[Too Tall]

Genos garage sells 2 post recall water pumps. A gates pump and a cummins pump. Witch of the two would be the better pump. I'm going to change the pump that's on my truck, just trying to decide witch pump to order.

I'd put Concentric. Might avoid warranty issues.

 

[Parks]

Neither of the 2 water pumps on Geno's website is made by Concentric. One is made by Gates and the Cummins pump is made by ??? All we know is that they are made in Italy.
If your truck is down or if you are planning a long trip, I would go with what ever is available. The Gates water pump has been around for years and do not appear to have any issues.

 

[Too Tall]

The pumps Geno is calling Cummins are made by Concentric. It's misleading. If you zoom in close, you'll see the words Concentric on the pump they are calling cummins. To my knowledge, cummins doesn't make their own water pumps.

http://www.concentricengines.com/index-Concentric-Engines.asp?cat=1&subcat=1&subsubcat=1&SiteID=ENG


They have locations all over the world so it's hard to know where they are made till you get it in your hand

Concentric’s global manufacturing presence includes factories in Sweden, Germany, the UK, the USA, Argentina, India and China

 

[Parks]

Let's make sure we are all on the same page. This thread is about the 2013 and newer water pumps. The older water pumps from Cummins are not part of the recall. Only the 2013 and newer models.
The other pumps (Cummins/Concentric) for the older models are not part of the recall and do not have any issues.
The newer water pump that is the replacement water pump is not marked Concentric. The only markings are several numbers and "Italy".

 

[Parks]

The pumps Geno is calling Cummins are made by Concentric. It's misleading. If you zoom in close, you'll see the words Concentric on the pump they are calling cummins. To my knowledge, cummins doesn't make their own water pumps.

http://www.concentricengines.com/index-Concentric-Engines.asp?cat=1&subcat=1&subsubcat=1&SiteID=ENG


They have locations all over the world so it's hard to know where they are made till you get it in your hand

Concentric’s global manufacturing presence includes factories in Sweden, Germany, the UK, the USA, Argentina, India and China

How is calling a Cummins water pump a "Cummins water pump" misleading? It is a Cummins water pump.
Just because it does not say made by Concentric, Bosch or Continental in the description make it "misleading".

By the way. The replacement water pump for the 2013 and newer trucks is made in Italy.

 

[Too Tall]

How is calling a Cummins water pump a "Cummins water pump" misleading? It is a Cummins water pump.
Just because it does not say made by Concentric, Bosch or Continental in the description make it "misleading".

By the way. The replacement water pump for the 2013 and newer trucks is made in Italy.

Parks, Take no offense. If it's made by gates you call it a Gates, if it's made by Concentric, you call it a Concentric but I am wrong about that particular pump, it comes directly from Cummins so that's why they call it that. It's not misleading, I was just wrong. Sorry. My mistake.

 

[Parks]

On a lighter note. Happy New Years

 

[Too Tall]

On a lighter note. Happy New Years

Appreciate, same to you and your family.

 

[jhenderson]

Parks, Take no offense. If it's made by gates you call it a Gates, if it's made by Concentric, you call it a Concentric but I am wrong about that particular pump, it comes directly from Cummins so that's why they call it that. It's not misleading, I was just wrong. Sorry. My mistake.[/QUOTE

You're still wrong. Cummins doesn't make water pumps for the 6.7. Concentric makes the pump for Cummins. Just like they make pumps for a lot of manufacturers. Just like TRW makes pistons for many manufacturers. Just like Bendix makes brakes for many manufacturers. And the list goes on. No major manufacturer makes all the parts in any engine or vehicle. That doesn't make those parts aftermarket. They're still oem.