Why doesn't Geno's Garage give TDR Discounts?

[4xquadrod]

I like purchasing from Genos, the prices and products seem good to me. I hope that it turns into a giant money maker for them.

 

[HeavyHauler]

Thanks for all the intelligent comments posted on the thread, and to Robin for the response.



I realize that Geno's is lower on some things, but that doesn't change my primary argument that their core business still has to pay the same as someone who isn't a TDR member.



I had a feeling that someone would chime in on customer service, but honestly, I don't think I've ever received any bad service from any diesel truck vendor, and I've done business with around 10 different ones.



And yes, once I did ask if Geno's gave any TDR discounts and was informed that they didn't. I've actually had other vendors ask me if I was a TDR member and then was informed by them that they gave a discount to members. Now how's that for customer service?



Anyway, like I said, I just wanted to get some other opinions on this. I've never been afraid to bring anything out into the open and I probably won't stop now. It's just my nature, I guess.



I wouldn't imagine that anyone would even partially agree with what I've said after all the praise that Geno's has gotten already. LOL, I guess this turned into another advertisement for them!

 

[Donn]

Why didn't you offer your Dodge dealer some extra cash when you bought your truck?

He is a dodge dealer you know. (May be Geno knows what his stuff is worth and sells it fot that price. )

 

[HeavyHauler]

Hey there's no need to get torn up here. I'm just asking questions. I've done business with Geno's in the past and again, I'm not trying in any way to cause them to lose business or talk down on them. I'm simply trying to put things in perspective.

 

[viper700]

When I needed Stratopore filters for my CTD I checked at the local Cummings dealer and you can get them for $11. 70 ea. When I went to Geno's they were $9. 95 ea plus $4. 95 shipping. That is only $1. 45 difference in price for 2 filters. Not a bad deal. When I was in Yuma last winter there weren't any Stratopore filters in town so a quick call to Geno's and a few days later 2 filters on my doorstep. Not a bad deal. I did Check at the local Dodge dealer here in Anchorage and they wanted $35. 50 for a filter for my truck. Now that's a real bad deal. You can shop around of course but you WASTE a lot of time for a few cents of savings in price. Even if you check your local parts stores you will see a great disparity in price for the same items and you don't see your Napa stores giving any discounts. I worked for over 20 years for a national hardware company here in Alaska and there isn't any free lunch. If you discount it here you add it over there, everybody has to make a buck. I like Geno's and think they do a good job. Working in sales as long as I did I found that price was not always as important as was the SERVICE you gave to the customer.

 

[Gary - K7GLD]

"I wouldn't imagine that anyone would even partially agree with what I've said after all the praise that Geno's has gotten already. LOL, I guess this turned into another advertisement for them!"



No problem asking questions or raising issues that concern us - if we're right about an opinion, it hurts nothing, and MIGHT help correct something that NEEDS correcting! If we're wrong, we can be set straight - preferrably in a decent and congenial manner!



After all, surely we're all grown up enough to not feel threatened when we see a subject discussed and opinions made that differ from our own - as long as it's not done abusively...



And yeah, kudos to Robin and crew for a job well done, and the research they do to bring us brand-specific stuff for our trucks unseen elsewhere! :-laf :-laf

 

[RAndrae]

why

why should they give discounts especially on guages that are backordered for a month +++

 

[surfbeetle]

tdr discounts

As we all know especially from Robin's post, TDR and Geno's go hand and hand. There is no need to advertise that. Please understand that when a company says that you will get a discount for being a TDR member, its a good way of advertising their business/product. By putting the word out there whether in print, online, or word of mouth, a company usually drums up business from this.



I would hope for the TDR's sake and ours as subscribers that the company offering the discount would also run a print or online ad with the TDR. I realize that this may not always be the case. Typically, it's the ads that subsidize the print and online media. If you had to add up the costs involved for the print magazine as well as the website's costs (bandwidth, hosting, design, forums, domain registration, etc), the yearly subscription fee won't cover it all.



Yes, I too like a discount, but also have saved hundreds of $$ because of advice from this website, magazine, and users over the last ten years that I have owned my CTD. A prime example is the fact that it was fifty dollars to fix my KDP, much better than the alternative had I not been made aware of this problem by the TDR. Thanks to all of you who make the TDR (and Geno's) what it is.

Just my 2 cents.

Craig

 

[DanWilson]

Geno's

My local John Deere dealer has Fleetguard filters as cheap or cheaper than Geno's and I don't have to wait on 'em. I bought my BHAF from the local New Holland (Ford) tractor dealer. But Geno's has specialty stuff that you can find nowhere else. Just shop & compare, It's your money.

 

[HeavyHauler]

I don't really see what any of this has to do with Geno's Garage but I'll respond to some of it:

Typically, it's the ads that subsidize the print and online media. If you had to add up the costs involved for the print magazine as well as the website's costs (bandwidth, hosting, design, forums, domain registration, etc), the yearly subscription fee won't cover it all.

I would be willing to bet that the TDR is a pretty lucrative business that more than covers its expenses every year. Have you ever seen what an ad costs for the magazine? One full page, four color ad ($1,650) would pay for several magazines I would think, don't you? The advertising probably pays for all the TDR expenses with some left over.

Yes, I too like a discount, but also have saved hundreds of $$ because of advice from this website, magazine, and users over the last ten years that I have owned my CTD. A prime example is the fact that it was fifty dollars to fix my KDP, much better than the alternative had I not been made aware of this problem by the TDR.

The members on the TDR are the reason that you have saved hundreds of dolllars, not Geno's Garage.



Anyway, there's no doubt that the TDR is a great resource, but let's keep talking about Geno's if anyone has anything else to say.

 

[nps]

I don't really see what any of this has to do with Geno's Garage but I'll respond to some of it:

The members on the TDR are the reason that you have saved hundreds of dolllars, not Geno's Garage.

Anyway, there's no doubt that the TDR is a great resource, but let's keep talking about Geno's if anyone has anything else to say.

Seems like you already came up with the answer in the original post. Geno's equals TDR - just like Robin said.

Apparently, it is owned/operated by the same folks that run/own/manage the TDR and we don't get any discounts?

I've never purchased anything from Geno's so I can't comment on their service or products - good or bad. But if the same people service Geno's with the same level of performance as the TDR website, then I bet it's good.

 

[RustyJC]

I have no problem whatsoever with Geno's marketing policy. Profit is not a dirty word in a capitalist system, and the market (meaning me) is free to vote with its collective wallet by purchasing from Geno's or going to an alternate source if the same product can be found for a better price.



My purchasing decisions, however, aren't always price-driven - in fact, I generally don't buy the cheapest item I can find. Quality, customer service, trustworthiness, prior business dealings and a lot of other factors enter into the equation.



Rusty

 

[DieselMinded]

Just thought I would bring up the fact that im wearing my Favorite shirt



GENO"S Garage



GOT-DIESEL



Charity shirt



I got 3 of em'



They donated 100% yeah 100% of the price of the shirts to the charity just how many companys donate 100% ???



The only complant I have with genos is 2 issues ago in the GARAGE SALE (CLEARENCE SECTION) they had like 10 manifold covers availbe for cheap I called that day and all of them were gone !!!!! so just because of where I live and got my mag late I got Hosed out of a great deal ... . lol



There was no Garage SALE section in this mag I know because the first thing I do when I open my mail box and see the TDR mag is rip it open throw the TDR mag on the seat and flip quickly to the rear of GENOS MAG and look at the Garage Sale Items ... lol



I do feal that TDR should ship the mag to our Canadian Brothers ... . ROBIN said it jacks the shipping up ???? Thats strange last I check the Genos mag weight less than a pound and if you dont look real good then you dont even know its in the package. But what ever ... just aslong as I get em' I guess



Oh yeah and the GENOS bucket with cleaning stuff is OUT RAGIOUS MY GOD . . I cant remember the price but its out of this world . I want one but there is not way Im paying that.



Hey Robin How About a Freebee



SEND ME THE CLEANING KIT GENO'S STYLE



:>



DM

 

[CSnyder]

I have personally only ordered one time from Geno's but all I can say is they were great even with a credit card mix-up! Apparently those that think Geno's should give a discount to members have never been in business for themselves. EVERYONE has to make a buck in this world or we would not have an economy. Perhaps if the "bargain seekers" would buy more from the vendors who are affliated closely with TDR maybe they could stock more parts at a time to bring their overhead down and pass on the savings to us buyers! Just my . 02 worth... . Chris

 

[Rider]

We (Robert and I) do not try to hide the fact that he owns and manages the Turbo Diesel Register, and I own and manage Geno's Garage. My Dad (Gene, thus the name) started the business (with Robert's help) in his garage some 9 years ago (or so). He was forced to retire due to health issues (he's doing well now, but not really able or wanting to work full time). And, in case you didn't know this, Robert and I are married.

Excellent note, Robin, and thanks for the full disclosure. I appreciate what I've learned from TDR so far, and I also appreciate the service from Genos.

 

[GIT-R-DONE]

Just thought I would bring up the fact that im wearing my Favorite shirt



GENO"S Garage



GOT-DIESEL



Charity shirt



I got 3 of em'



They donated 100% yeah 100% of the price of the shirts to the charity just how many companys donate 100% ???







DM

I think this is AWESOME of them to do this. I actually wait for this announcement in the Fall , so I can buy more shirts. They make great gifts too. The few times I have ordered anything from them, service and product was good. The only bad thing I dont like is the navigation of their website. For me, it could be made easier.

 

[R-N-R]

Knowing that I am supporting good people running a respectable business, I am willing to pay as much or more than elsewhere. And Genos treats their customers like gold.

 

[EBottema]

Genos already has rock bottom prices, i do agree a discount should apply to orders over 500 bucks. Just put a $1000 order in and they gave me free shipping. saved about 40 bucks...



erik

 

[JPope]

Being a reader of TDR online for quite a while, I thought that Robert did not start TDR. He bought the company from another, can't remember his name, but when questioned in the past about the change in ownership, I believe the answer was that the other was "burned out", and wanted out!! Robert built the TDR up to what it is now!



And my experiences with Geno's have been great, actually you can get humor and good advise on the products from them.



Both Robert and Robin have found good people to handle the issues, and have built good businesses!!!!

 

[TDRadmin]

Ownership

Just to clarify, Robert did start the business himself (he did not purchase it). He had a partner at first, but the partner had second thoughts and asked to be bought out within the first 90 days.



That's the whole story.



Robin

TDR Admin