Attention: TDR Forum Junkies I had been having some problems with my trusty Cummins recently. My TPS (Throttle Position Sensor) was going south and my exhaust manifold was cracked.
I contacted the big dealer in Denver to see if they would fix it under warranty. They said sure... I dropped it off the night before then called them the next day. Then they told me NONE of it was covered under warranty! So I picked it up and went home angry.
Time to get the parts and do it myself... . Calling around I found that Cummins doesn't carry the TPS and it's a rather spendy $275 item. I found it at one of the other Denver area dealers but just for grins I decided to try the warranty thing again...
I spoke to the service manager who actually took the time to look up my truck's VIN and part numbers in his computer and he said it definitely is covered under warranty! I then told him about my cracked exhaust manifold and miss at idle when hot problems. He said it all should be covered under the warranty!
Two days later I had my truck back, new TPS, new exhaust manifold, and 6 new injector connector tubes!? Cost to me... $0. 00.
They replaced my manifold even though I drilled a big hole in it for the EGT probe. (it didn't crack where the hole was) The service manager also asked me how long I had my TST box and how I liked it even though I had it completely disconnected. It was obvious to the trained eye. It looked like a rat nibbled on the fuel pump wire. No voided warranty or anything! Just good service!
I'm still not sure about why they replaced the connector tubes (they already were replaced once) but I havn't had it hot enough to get the idle miss back.
0 stars to Christopher Dodge
5 stars to Broadway Dodge
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98. 5 2500 QC LB 4x4 5spd, white. BFG 285x75x16
Cummins 24v w/ TST PowerMAX w/EGT and Boost gauges on A-Pillar. VanAaken CPC. K&N In the factory air box. Stock Injectors, Stock Exhaust (Geno's Muffler Eliminator). Re-routed breather stink tube, 2WD-low kit, SnugTop, JJ Stainless Running boards, Tow Hooks, Bushwacker Street Flares, and a Cup Smoothie.
83,000 miles (1/10/01)
I contacted the big dealer in Denver to see if they would fix it under warranty. They said sure... I dropped it off the night before then called them the next day. Then they told me NONE of it was covered under warranty! So I picked it up and went home angry.
Time to get the parts and do it myself... . Calling around I found that Cummins doesn't carry the TPS and it's a rather spendy $275 item. I found it at one of the other Denver area dealers but just for grins I decided to try the warranty thing again...
I spoke to the service manager who actually took the time to look up my truck's VIN and part numbers in his computer and he said it definitely is covered under warranty! I then told him about my cracked exhaust manifold and miss at idle when hot problems. He said it all should be covered under the warranty!
Two days later I had my truck back, new TPS, new exhaust manifold, and 6 new injector connector tubes!? Cost to me... $0. 00.
They replaced my manifold even though I drilled a big hole in it for the EGT probe. (it didn't crack where the hole was) The service manager also asked me how long I had my TST box and how I liked it even though I had it completely disconnected. It was obvious to the trained eye. It looked like a rat nibbled on the fuel pump wire. No voided warranty or anything! Just good service!
I'm still not sure about why they replaced the connector tubes (they already were replaced once) but I havn't had it hot enough to get the idle miss back.
0 stars to Christopher Dodge
5 stars to Broadway Dodge
------------------
98. 5 2500 QC LB 4x4 5spd, white. BFG 285x75x16
Cummins 24v w/ TST PowerMAX w/EGT and Boost gauges on A-Pillar. VanAaken CPC. K&N In the factory air box. Stock Injectors, Stock Exhaust (Geno's Muffler Eliminator). Re-routed breather stink tube, 2WD-low kit, SnugTop, JJ Stainless Running boards, Tow Hooks, Bushwacker Street Flares, and a Cup Smoothie.
83,000 miles (1/10/01)
