Here is the latest update as to my Ram fuel/oil dilution and poor mileage problem as of 5-25-016.
After months of the dealer downloading information off my 2015 Ram 4x4 crew cab Laramie Eco Diesel, my self-taking oil samples and supplying the results to local dealer, the local dealer took two samples, one was lost the other didn’t contain enough oil for the fuel/oil dilution test. Correspondence with others about the fuel dilution problem I’m having, FMC came up with what was causing the problem and their solution to it. According to the local dealer FMC has determined my type of driving is not for this diesel type vehicle. They say I have a min of 22 mph average and a max of 30 mph average, which is not enough to keep the fuel burned off in this engine. Wish I had known that up front before buying it, but then my driving style on this vehicle is no different than any of the diesel or gas vehicles I’ve owned over the last 58 years with not one problem like this, is this the new technology?
NOTE, I checked with two other Eco Diesels in the area. Their instrument dash read out showed an average 27 mph with 30,000 miles on one vehicle-same type of driving as mine. The other vehicle is a salesman’s vehicle it showed an average 40 mph with 19,000 miles on the vehicle. Neither owner was aware of a fuel oil dilution problem or had taken an oil sample. The only other comparison I have at present is, other than older farm trucks and tractors, is my 2006 Duramax with 36,000 miles, showed an average 30 mph. Oil samples on this vehicle has always shown less than 1% fuel dilution. Of course I understand the Duramax and Ram might not be really comparing apples to apples, but it is what I have facts on. Interesting that the day I picked up my Ram from the dealer and headed home the engine in regeneration warning came on. First time I have had that. Of course I continued to drive it, as noted in the owner’s manual and instructed by the dealer, until the regeneration cycle was over, approx. 20 minutes.
Next day the Ram Customer Assistance Center case manager contacted me by phone. We talked about the findings from the local dealer and FMC. I expressed disaffection with the fuel/oil dilution and that FMC had a problem that they not only aware that it existed until recently but as of yet had not come up with a better solution other than go to a higher viscosity basted oil. Of course the decision was out of his hand but he wanted to know if I would accept 4 oil changes per year for the next 3 year.
Of course I accepted the offer.
Hope this helps anyone else that might have had this problem with their Eco Diesel. It is going to be interesting as to what comes about with the fuel/oil dilution over the next 3 years while I’m using up their oil changes.
As of this post fuel mileage, best 27 mpg on 500 mile runs, worst 17 mpg around town and 40-60 mile runs, average 22.4 mpg.
After months of the dealer downloading information off my 2015 Ram 4x4 crew cab Laramie Eco Diesel, my self-taking oil samples and supplying the results to local dealer, the local dealer took two samples, one was lost the other didn’t contain enough oil for the fuel/oil dilution test. Correspondence with others about the fuel dilution problem I’m having, FMC came up with what was causing the problem and their solution to it. According to the local dealer FMC has determined my type of driving is not for this diesel type vehicle. They say I have a min of 22 mph average and a max of 30 mph average, which is not enough to keep the fuel burned off in this engine. Wish I had known that up front before buying it, but then my driving style on this vehicle is no different than any of the diesel or gas vehicles I’ve owned over the last 58 years with not one problem like this, is this the new technology?
NOTE, I checked with two other Eco Diesels in the area. Their instrument dash read out showed an average 27 mph with 30,000 miles on one vehicle-same type of driving as mine. The other vehicle is a salesman’s vehicle it showed an average 40 mph with 19,000 miles on the vehicle. Neither owner was aware of a fuel oil dilution problem or had taken an oil sample. The only other comparison I have at present is, other than older farm trucks and tractors, is my 2006 Duramax with 36,000 miles, showed an average 30 mph. Oil samples on this vehicle has always shown less than 1% fuel dilution. Of course I understand the Duramax and Ram might not be really comparing apples to apples, but it is what I have facts on. Interesting that the day I picked up my Ram from the dealer and headed home the engine in regeneration warning came on. First time I have had that. Of course I continued to drive it, as noted in the owner’s manual and instructed by the dealer, until the regeneration cycle was over, approx. 20 minutes.
Next day the Ram Customer Assistance Center case manager contacted me by phone. We talked about the findings from the local dealer and FMC. I expressed disaffection with the fuel/oil dilution and that FMC had a problem that they not only aware that it existed until recently but as of yet had not come up with a better solution other than go to a higher viscosity basted oil. Of course the decision was out of his hand but he wanted to know if I would accept 4 oil changes per year for the next 3 year.
Of course I accepted the offer.
Hope this helps anyone else that might have had this problem with their Eco Diesel. It is going to be interesting as to what comes about with the fuel/oil dilution over the next 3 years while I’m using up their oil changes.
As of this post fuel mileage, best 27 mpg on 500 mile runs, worst 17 mpg around town and 40-60 mile runs, average 22.4 mpg.