Recently got an oil test back on my 15 3500 Mega Cab. This will be the 3rd oil change, each done as close to 7500 miles as possible, running Shell Rotella 5W-40 Synthetic, with approx. 22500 miles on the truck total. The tests are trending down in all of the important areas, (iron, copper, silicon, etc) as to be expected from a new engine at break in. ( yes, the first sample will scare the crap out of at guy). The only concern is that Potassium is raising slightly, usually an indicator of coolant seepage into the crankcase some how. It is not at real concerning levels yet, but wanted to ask the dealer their opinion on it and get it documented if it becomes a problem in the future.
I will start off by saying, that I probably just handed my Dealer service manager more in depth information on a vehicle than he has ever gotten from any of his other customers. It is a small local single location, very good people, always answer the phone, know you by name type place. However, probably do more business with 80 year old widows and buick le sabres than they do on diesel pickups. Told my service manager my concerns, and that I had been running 5w-40 synthetic since new. He calls back and states that according to his book that I am running the wrong oil and should be using a 15w-40 for these ambient temperatures. After a friendly discussion about 5w-40 synthetic compared to 15w-40, and that the truck came new with 5w-40, he really didn't believe me and seemed to not want to pursue my concern any further stating that I was running the wrong oil for the truck. I asked him if he new what oil came in the truck new, and he couldn't answer it. We agreed to disagree a little bit, and he was going to see what his tech guys would say and get back to me.
My question, does anybody have a sheet from Ram that states the trucks came new with 5w-40 from Factory so I could forward it on to him? I know its probably in the TDR magazine some where, but I am in my truck and odnt have the copies with me and don't know where to search.
Thanks,
I will start off by saying, that I probably just handed my Dealer service manager more in depth information on a vehicle than he has ever gotten from any of his other customers. It is a small local single location, very good people, always answer the phone, know you by name type place. However, probably do more business with 80 year old widows and buick le sabres than they do on diesel pickups. Told my service manager my concerns, and that I had been running 5w-40 synthetic since new. He calls back and states that according to his book that I am running the wrong oil and should be using a 15w-40 for these ambient temperatures. After a friendly discussion about 5w-40 synthetic compared to 15w-40, and that the truck came new with 5w-40, he really didn't believe me and seemed to not want to pursue my concern any further stating that I was running the wrong oil for the truck. I asked him if he new what oil came in the truck new, and he couldn't answer it. We agreed to disagree a little bit, and he was going to see what his tech guys would say and get back to me.
My question, does anybody have a sheet from Ram that states the trucks came new with 5w-40 from Factory so I could forward it on to him? I know its probably in the TDR magazine some where, but I am in my truck and odnt have the copies with me and don't know where to search.
Thanks,