What was the address you sent the bill to? Did you enclose anything else?
It started out as a rant with
RAM Customer Assistance Center. - The email I sent -
I just don't seem to understand the rational at FIAT about map updates
for
our Garmin NAV systems. I own a $65K+ RAM 3500 truck and you wants
$150
for map updates BUT if I buy a separate Garmin GPS unit, approx cost
$150,
you will get map "Updates for Life". What in the heck is the deal
here?
My
NAV system in my truck is well over $600 but you and Garmin seem to
value
the customer who spends $150 over me? Would you please explain? I love
my
truck and its big 8.4" screen but I just can't see spending $150 for
maps
that are at the least a year old. This has been discussed on almost
every
RAM forum and does not look good for Fiat Chrysler RAM. Oh, just FYI -
I
have discussed this in length with Garmin and have been told thay YOU
get
the maps FREE and the $150 price is set by Fiat. - Then I got a reply - Then next thing I know they emailed me with a secure upload link (connected to the case number) to upload my Here.ccom and paypal receipt. A couple of weeks later I got a check for $161 from FCA.