No problem. Wanted to add this for anyone following my case:
The forgot to charge me my $100 deductible. But they did charge $330 me for a (sort of unnecessary) fob which included the labor to program it to the truck.
Their initial diagnosis was the fob was bad. But it wasn't the key/fob.... It was the fried computer that was the problem. But since their trouble shooting would not go any further if i didn't approve them to issue me the new fob, i was forced to approve the fob. And they of course are going to charge me for anything i approve even if it was due to their initial faulty diagnosis/ troubleshooting
The forgot to charge me my $100 deductible. But they did charge $330 me for a (sort of unnecessary) fob which included the labor to program it to the truck.
Their initial diagnosis was the fob was bad. But it wasn't the key/fob.... It was the fried computer that was the problem. But since their trouble shooting would not go any further if i didn't approve them to issue me the new fob, i was forced to approve the fob. And they of course are going to charge me for anything i approve even if it was due to their initial faulty diagnosis/ troubleshooting