I when to my local dealer today to get the new flash but they will not do it under warranty. they say my truck has idled more than 5% of the time so dodge will not pay, dose anyone know of a good dealer in GA to do my service work.
Anyone else think this is ridiculous?
Look at the math: 5%? That's 3 minutes of traffic-light time in an hour of driving. (Any body ever try to get through Kent, Washington's industrial area?)
This could easily be encountered anywhere in the country except out on the open road! How many do nothing but that sort of driving on a daily basis?
And they are refusing to do the flash that is intended to help with regen problems?
The "active" regen is INTENDED to rid the system of soot that is accumulated when the operating conditions don't accomplish "passive" regen. And it can't handle even this small percentage of no-regen soot accumulation?
If this turns out to be a real "standard": measure of warranty-worthiness, D/C should be deluged with owner protests!
I'd really like to hear some other opinions on this.
I haven't received the current owner's manual yet,... does it make this a condition of warranty,... and if so, in what words? I question whether they can make arbitrary changes in "cancellation" terms that they have not stated at time of purchase.